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Jobs · Management · Ohio

Restaurant General Manager 1

Mitra QSR · Mentor, OH · 2 days ago
ManagementFull-time

Company Introduction

At Mitra QSR, our genuine passion for service, honesty, and growth drives us. This passion has helped us grow from one store in Texas to 180 stores in 15 states, making us the third-largest KFC franchisee in the U.S. Our journey and growth are driven by our commitment to learning and adapting in this fast-changing world.

JOB SUMMARY

As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business:

  • Our Employees: You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer service.

  • Our Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities.

  • Our Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment.

ROLE EXPECTATIONS

  • Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued.

  • Mentor and Inspire: Lead and inspire your team to ensure customers get the best service.

  • Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food.

  • Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations.

  • Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement.

  • Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies.

Skills And Qualifications

  • Servant Leader: Success depends on the team's success.

  • Mentor and Coach: Effectively mentors and coaches team members.

  • Learner Mindset: Enjoys learning and improving processes.

  • Customer Service Focused: Prioritizes delivering excellent customer service and great products.

  • Organized: Great time management skills.

  • Financial Acumen: Basic understanding of finances.

  • Ownership Mindset: Takes responsibility for business outcomes.

Requirements

  • Effective communication skills.

  • Must be at least 18 years old with valid U.S. ID.

  • Willing to undergo a criminal background check and be able to work with minors.

  • Must be flexible with work hours, including weekends and holidays, to meet business needs.

  • Ability to stand for lengthy periods and lift up to twenty-five pounds.

  • Reliable transportation to and from work.

  • Be willing to have fun and be part of the Mitra culture.

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