Restaurant Expeditor

Principle Responsibilities and Position Purpose

The Restaurant Expeditor is responsible for creating the finest experiences for our guests; providing exceptional service with a sincere desire to serve, accurate delivery of food items, and maintaining quality control of food before delivery.

Main Duties and Responsibilities

• Deliver food items to guests quickly and accurately.
• Maintains organization of food on the expo line.
• Is last quality control of food before delivery to a guest.
• Knows the table numbers and seat positions of the restaurant.
• Maintains clean and organized work areas.
• Strong knowledge of menu.
• Respects guest right of way.
• Affirms complete food order delivery.
• Notifies manager of unhappy guests.
• Performs assigned side work duties.
• Can clearly communicate well with guests and co-workers.
• Assists managers/chefs as directed.
• Able to deliver room service accurately.
• Maintains a professional image.
• Maintains professional working relationships

Specific Job Knowledge, Skills, and Abilities

• May be required to assist service staff during peak periods.
• Lift 50-pound trays during shift.
• Must be able to multitask under stress.
• Must be organized and remain calm during the shift.
• Dressed neatly and well-groomed in company always approved uniforms.
• At times works in a hot and cold climate.
• Exposed to hazards that may include broken glass, bottles, plates, burns, slips and falls.
• Ability to walk and stand for a 6–8-hour shift.
• Communicate clearly with guests and co-workers.
• Required to carry trays with food, drink, bus tubs, or supplies.

Schedule and Benefits

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full-time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.