Restaurant & Clubs Manager

Essential Job Functions

• Create, train, and drive event-based service formats and standards
• Partner with the Culinary team in the planning and development for Club/Restaurants menus
• Plan, Develop, Implement, and Execute beverage specials
• Partner with all venue sponsors/partners and ensure compliance with all established partnership-related elements
• Engage with restaurant guests at their tables and venue guests to ensure exceptional hospitality is always received for each event
• Engage with team members to ensure the standard of exceptional hospitality is always received and shown
• Support the mentorship and development of Club/Restaurant supervisors and team members daily
• Conduct and oversee the ordering and inventory management aspects of the Club/Restaurant department
• Work closely with other team members and other departments to ensure department-specific procedures, tasks, and goals are met

Qualifications

• Must be a minimum of 21 years of age
• 3+ years of experience in food & beverage operations with 2+ years in a supervisory/management capacity
• Experience in a sport and/or entertainment venue with restaurant experience strongly preferred
• Experience in multi-restaurant service types; fast casual, fine-dining, etc. strongly preferred
• Previous experience leading large teams; inclusive of supervisors and part-time team members (60+ strongly preferred)
• Experience with computerized workforce management software is strongly preferred
• Solid organizational skills with the ability to handle multiple projects at one time
• Excellent written and verbal communication skills
• Experience in implementing and operating Point of Sale, online reservations, and purchasing-related technology
• Keyboarding skills and computer proficiency with software knowledge, including MS Office - Excel
• Able to work extended shifts of 10 hours or more as business dictates
• Able to taste and evaluate food and beverage products
• Able to work a flexible schedule including – nights, weekends, and holidays
• Able to communicate effectively with management, guests, and team members
• Able to handle multiple tasks in a fast-paced, high-energy environment