Jobs · Management · Ohio

Restaurant Chef

Marriott International · Cleveland, OH · 1 mo ago
On-siteManagementFull-time

CORE WORK ACTIVITIES

  • Ensures Culinary Standards and Responsibilities are Met
    • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
    • Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
    • Maintains food preparation handling and correct storage standards.
    • Recognizes superior quality products, presentations and flavor.
    • Plans and manages food quantities and plating requirements for the restaurant.
    • Communications production needs to key personnel.
    • Assists in developing daily and seasonal menu items for the restaurant.
    • Ensures compliance with all applicable laws and regulations.
    • Follows proper handling and right temperature of all food products.
    • Estimates daily restaurant production needs.
    • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
    • Checks the quality of raw and cooked food products to ensure that standards are met.
    • Determines how food should be presented and creates decorative food displays.
  • Leading Discipline Teams
    • Supervises and coordinates activities of cooks and workers engaged in food preparation.
    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
    • Serves as a role model to demonstrate appropriate behaviors.
    • Ensures and maintains the productivity level of employees.
    • Ensures employees are cross-trained to support successful daily operations.
    • Ensures employees understand expectations and parameters.
    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Maintaining Restaurant Goals
    • Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
    • Develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
    • Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
    • Effectively investigates, reports and follows-up on employee accidents.
    • Knows and implements company safety standards.
  • Ensuring Exceptional Customer Service
    • Provides services that are above and beyond for customer satisfaction and retention.
    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
    • Sets a positive example for guest relations.
    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
    • Empowers employees to provide excellent customer service.
    • Handles guest problems and complaints.
    • Interacts with guests to obtain feedback on product quality and service levels.
  • Managing and Conducting Human Resource Activities
    • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
    • Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
    • Manages employee progressive discipline procedures.
    • Participates in the employee performance appraisal process, providing feedback as needed.
    • Uses all available on the job training tools for employees.
    • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

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