RESTAURANT & BAR SERVER

Crescent Hotels & Resorts is hiring a Restaurant Server for the grand opening of JW Marriott Reston Station Residences this fall — the first JW Marriott in Virginia.

JW Marriott Reston Station is a 28-story landmark overlooking Reston Row, an urban hub of dining and entertainment. The hotel has 247 rooms across 12 floors and the largest luxury meeting space in Northern Virginia at 35,000 sq ft, including two ballrooms with 20-foot ceilings. The JW Residences occupy the remaining 16 floors. The property is located along the Silver Line Metro, between Dulles International and Reagan National airports.

Dining venues include The Simon, a refined destination where modern American and Mid-Atlantic cuisine meet elevated hospitality, celebrating seasonal ingredients, coastal inspirations, and chef-driven flavors; and Schar Bar, a vibrant lounge offering bold cocktails, curated Amaro selections, and shareable plates.

Compensation & Benefits

• Hourly rate of $15
• Generous compensation package
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with Crescent managed properties in North America for you & your family members

Responsibilities

• Take and serve guest orders promptly and according to service manual.
• Do all necessary set-up side work as assigned.
• Answer any guest questions about the menu.
• Operate the electronic cash register/P.O.S. system (where applicable).
• Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
• Perform any other job-related duties as assigned.

Required Skills and Abilities

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Must be willing to “pitch-in” and help coworkers with their job duties and be a team player.

Performance Standards

Customer Satisfaction

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.