Restaurant & Bar Assistant Manager

About the role

The Four Seasons Hotel Minneapolis is seeking a Food & Beverage Assistant Manager to oversee the operations of the Mara Restaurant and Bar Mara. This position plays a crucial role in ensuring guest satisfaction and maintaining high standards of service.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Mara Restaurant & Bar Mara to ensure that established cultural and core standards are met.
• Daily activities and planning for outlet operation, including managing reservations, seating patterns, and turnover.
• Provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Observe the physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Develop and maintain an elegantly appointed environment with superior staff dedicated to providing our guests with an attentive and distinctive experience.

Requirements

• A college degree specializing in hotel/restaurant management or equivalent experience is required.
• One to two years previous experience in assistant manager or department head position in Food & Beverage.
• Working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Ability to operate computer equipment and other food & beverage computer systems.
• Reading, writing and oral proficiency in the English language.
• Eight-to-ten-hour shifts; scheduled days and work hours may vary based on need.

Qualifications

• Preferred qualifications include a college degree specializing in hotel/restaurant management or equivalent experience.
• Previous experience in assistant manager or department head position in Food & Beverage.
• Working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Ability to operate computer equipment and other food & beverage computer systems.
• Reading, writing and oral proficiency in the English language.

Skills

• Excellent communication and interpersonal skills.
• Strong leadership and motivational abilities.
• Proficient in food and beverage service operations.
• Effective time management and organizational skills.
• Ability to handle multiple tasks and adapt to changing priorities.

Benefits

• No-cost medical plan option, dental, vision & life insurances with only a 30-day waiting period.
• 401(k) Retirement Plan.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resorts.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.

Pay

$65,000-70,000 annually.

Schedule

Eight-to-ten-hour shifts; scheduled days and work hours may vary based on need.