Jobs · Management · Massachusetts

Restaurant Assistant Manager

Inn at Hastings Park - Relais & Châteaux · Lexington, MA · 3 wk ago
ManagementFull-time
Company Description About us Perfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area’s only Relais & Châteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly preserved guest house and barn that merge Lexington’s historic heritage and architecture with a contemporary American chic design. An immersive food and wine destination unlike any other in New England, the Inn provides a delicious respite for those in-the-know, from a transformed seasonal menu at upscale Town Meeting Bistro, to the exclusive Culinary Garden. Inn owner Trisha Pérez Kennealy also shares her passion for teaching in her role as Culinary Educator, offering indoor and outdoor cooking classes for hotel and day guests alike. Job Description Development Of Beverage Program including the Purchasing and Inventory. Training for all Front of the House employeesDaily reconciliation and balance of all dining revenue as directed by Company policies. Development and oversight of all dining room employeesHiring, interviewing, coaching, planning, rewarding and disciplining staff within the departmentSet and maintain the standard for positive communications with staff. Weekly scheduling for all front of house operations within the departmentDaily monitoring of staffing levels to insure proper service standards and adherence to labor costsDaily reconciliation of actual revenues and payroll to budget and forecastDaily reviewing and coding of invoicesYearly budget planning, evaluation and reforecast. Ensure the cleanliness of all Food and Beverage Dining AreasResponds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Develops strategies to increase average meal checksAttracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results, identifying and tracking changing demands. Maintains patron satisfaction by monitoring, evaluating, auditing food, beverage and service offerings. Qualifications Minimum 3-5 years of management experience in restaurants or hotel food and beverage Strong knowledge of restaurant operations, food, and beverage management Passion for exceptional guest service and attention to detail Excellent leadership, communication, and organizational skills Ability to thrive in a fast-paced environment Knowledge of local food and beverage trends and a commitment to sustainability Experience with budgeting, financial analysis, and inventory management Flexible schedule, including weekends and holidays Additional Information Work/life balance is a core value in our hotel. We make sure all team members and leaders have time to enjoy life outside of work. Salary starting at $60,000 Medical, vision and dental insurance 401K Discounts at other Relais and Chateaux properties around the world

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