Restaurant Assistant Manager
Hoogland Restaurant Group · Pigeon Forge, TN · Yesterday
ManufacturingFull-time
About the Role
Marco’s Pizza is seeking energetic, goal-oriented team members who are passionate about people and results to join our management team. As the Assistant Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for the restaurant.
Responsibilities
- Demonstrate and reinforce Marco's leadership behaviors and values.
- Create an environment that promotes the company culture and philosophies to attract, retain, and develop our people.
- Contribute to the hiring, retention, and development of team members.
- Train team members on company processes, customer service, and updated policies and procedures.
- Assist the manager with aspects of human resources, including scheduling, performance feedback, and communication.
- Ensure standards are maintained for product quality, service speed, cleanliness, and sanitation.
- Maintain appropriate inventory par levels and ordering systems.
- Provide great customer service and respond to complaints as needed.
- Assist with marketing events and promotions to increase store sales.
- Hold accountability for weekly KPIs and plans to achieve goals.
- Ensure the store and exterior of the property are maintained.
- Follow proper security and verification procedures when handling deposits and the contents of the safe.
- Manage P&L line items to reduce waste and ensure profitability of the store.
Requirements
- 1 year of restaurant experience and/or management experience, preferred.
- Ability to lead up to 20 team members.
Benefits
- Competitive compensation and benefits.
- Opportunities to grow with the company and move up in management.
- Medical, Dental, and Vision Insurance.
- Company Paid Life Insurance.
- Paid Time Off.
- 401(k) with company match of 50%.
- Eat for FREE with our employee meal plan—enjoy a delicious pizza or sub sandwich on the house!