Rest 1 Svr AM

About the Role

The Restaurant Server provides an exceptional dining experience to guests by offering courteous and efficient service, taking orders, serving food and beverages, and creating a welcoming environment.

Responsibilities

• Greet guests upon arrival, escort them to tables, and provide menus.
• Assist with seating arrangements and accommodate special requests or preferences.
• Listen attentively to guests' food and beverage orders, noting special instructions or dietary restrictions, and accurately input orders into the restaurant's system.
• Serve food and drinks promptly and accurately, ensuring proper presentation and verifying orders match guests' requests.
• Possess thorough knowledge of the menu, including ingredients, preparation methods, and specials, and offer recommendations based on guest preferences.
• Suggest appetizers, side dishes, desserts, and beverages to enhance the dining experience and increase sales.
• Maintain clean and properly set tables, clearing empty dishes and resetting tables efficiently for new guests.
• Engage with guests in a friendly and attentive manner, addressing concerns and ensuring satisfaction.
• Present bills, handle payment transactions accurately, and process credit card transactions.
• Collaborate with kitchen staff, bussers, and other servers to ensure smooth coordination of orders and efficient service flow.
• Adhere to food safety and sanitation standards, maintaining cleanliness in the dining area and following proper hygiene practices.
• Participate in and assist with special events, parties, and catering functions as required.

Requirements

• High school education or related experience.
• Alcohol awareness certification and familiarity with hospitality industry practices preferred.
• Ability to provide friendly guest service and comply with proper ordering and food handling techniques.
• Ability to process guest checks and collect payments in compliance with cash handling, credit card transactions, and accounting policies.

Working Conditions & Physical Effort

• Extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 lbs.
• Work performed in an interior hotel environment with equipment and machines.
• Exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
• Exposure to hazards or physical risks requires following basic safety precautions and using protective equipment.

Benefits

Benefits for Full Time employees may include:

• Health, Dental, and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation, and Holidays
• Employee Assistance Program
• Hotel discounts to any property in the TPG portfolio and more

*Benefits vary by location*

Part-Time Benefits also available.