Respiratory Support Coordinator
About the role
At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home. With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care. If you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.
The Respiratory Support Technician provides comprehensive direct and indirect patient care services across home, office, and hospital environments in accordance with all governmental, accrediting, and organizational policies and procedures. This role ensures patients receive appropriate goods and services in the most efficient and satisfactory manner possible while serving as a subject matter expert, conducting new hire training, and mentoring team members.
Responsibilities
- Collaborate with Respiratory Department Staff, CPAP/BIPAP Program Managers, and Operations Managers to provide equipment instruction, service, and troubleshooting for respiratory patients.
- Set up and fit PAP patients with appropriate equipment and masks, communicating instructions and processes in a professional, informative, and appropriate manner.
- Conduct patient follow-up calls and visits to ensure optimal care outcomes; contact clinical support when urgent patient needs are identified during home visits.
- Perform routine preventative maintenance checks and simple repairs per company policy and manufacturer guidelines, and troubleshoot equipment failures with patience and professionalism.
- Report equipment hazards and product incidents in accordance with company policies and procedures.
- Maintain working knowledge of current Respiratory Programs and HME products and services.