Resource Planning Senior

Essential Job Functions

• Manage day-to-day staffing and scheduling for an assigned pool of practitioners/consultants, ensuring timely placement aligned to engagement needs, skill requirements, location constraints, and cost considerations.
• Prioritize and fulfill staffing requests based on client requirements, time constraints, and budget parameters; recommend alternatives when constraints exist (e.g., skill substitutions, phased staffing, split roles, or contractor/temporary resources).
• Maintain an up-to-date view of capacity, availability, and skill inventory across the resource pool; proactively communicate availability and constraints to engagement and practice leaders.
• Serve as a liaison between engagement leaders and practitioners to ensure clear expectations for assignment timing, workload, and transition requirements.

Resource Planning & Deployment

• Supply/Demand Forecasting & Workforce Support
• Collect and analyze demand signals from project/engagement leaders to forecast near-term and mid-term staffing needs; surface capacity risks and recommend mitigation actions.
• Identify trends in demand (skill, level, geography, seasonality) and partner with leaders to inform hiring needs, contractor strategy, and targeted development plans.
• Support business strategy through internal talent supply and demand initiatives, including rebalancing capacity across teams and improving time-to-staff for priority work.

Utilization, Productivity, and Metrics

• Monitor and manage key productivity measures such as utilization/billability, bench time, staffing lead time, assignment duration, and time-to-fill; produce routine summaries for leadership.
• Track resource conflicts, over-allocations, and under-utilization; recommend workload balancing solutions and facilitate adjustments.
• Maintain accurate staffing and capacity data in scheduling tools and systems; ensure assignment updates are timely and reflect current engagement realities.

Development & Performance

• Coordinate with leaders to align staffing assignments with practitioner development goals (experience progression, exposure to specialties, skill-building opportunities).
• Monitor professional development activity indicators such as evaluations, career development plans, and readiness for upcoming roles; flag gaps and recommend development actions (e.g., training, shadowing, stretch assignments).
• Participate in engagement performance reviews and staffing retrospectives to improve future deployment decisions and resource planning.

Stakeholder Partnership & Communication

• Build strong working relationships with engagement leaders, people leaders, and talent partners; provide consultative guidance on staffing tradeoffs and resource options.
• Communicate staffing decisions and changes clearly, with empathy and transparency, balancing business needs with sustainable workloads.
• Escalate significant risks (e.g., persistent skill shortages, repeated overutilization, delivery risk due to staffing gaps) with recommended options and data-driven rationale.

Requirements

• 5 years of relevant experience required.
• Experience in business operations, project management or related field preferred.
• Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree.
• Degree in Business Management, Project Management, or related field preferred.

Benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Wellness at CLA
To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.
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