Resource Manager (Architecture) (Data Centers)

About the role

This Resource Manager position is available at any location in the United States. Ideally, selected candidates will be near a Jacobs U.S.-based office, but the company intends to hire the best candidates regardless of location. The role serves as a strategic workforce planning leader for the Architectural Department within the Data Center Performance Unit, focusing on optimizing staffing assignments, forecasting resource needs, supporting department growth, and providing operational support for efficient project delivery across a rapidly expanding data center portfolio.

Responsibilities

• Track and report staff resourcing and utilization; maintain the department's resource-allocation system, including all staff roles, level of effort (LOE), assigned hours, and major deliverables for all active and upcoming projects.
• Lead staffing organization efforts in collaboration with Sector Managers and Program Managers; review assignments of key personnel, roles, and projects with Department Leadership.
• Coordinate architectural staffing needs and assignments with other departments and business units, such as Global Integrated Delivery (GID).
• Forecast staffing needs based on project pipeline and anticipated workload; identify resource gaps and provide recommendations to Department Leadership.
• Prepare recurring operational reporting for Department Leadership and the VP/Business Unit Director, including headcount, utilization, and retention metrics.
• Maintain records of staff information such as location, salary, role, and credentials.
• Support the development of proposals for new work; review and advance scope of work narratives, identify RFIs for the proposal process, generate LOE hours and FTEs required, and consider initial staffing assignments.
• Develop and maintain a file organization system for the department’s SharePoint, including standards and other operational resources.
• Coordinate, schedule, and facilitate e3 performance evaluations between staff and their managers.
• Collaborate with recruiting agents on interview scheduling, candidate communication, and applicant-tracking system administration.
• Coordinate new hire offers with Department Leadership, recruiting, and HR.
• Facilitate new hire onboarding with HR, IT, and local office administrative personnel; act as a Jacobs Navigator or assign to Sector Managers as necessary.
• Develop an onboarding process and coordinate logistics with Jacobs Navigators for new hires.
• Arrange local office onboarding with facility management to confirm new hires have required badging and security access.
• Review and approve staff timesheets of direct or indirect reports as identified.
• Serve as the department's liaison to centralized AM Support Functions (HR, Finance, Legal, IT, Marketing & Comms) rather than duplicating those functions within the department.
• Support staff through the reciprocity process to obtain architectural licenses in other states.
• Organize monthly department staff meetings alongside Department Leadership.

Requirements

• Professional degree in Architecture (B.Arch or M.Arch) or Bachelor's degree in business administration, human resources, or a related field, or equivalent professional experience.
• Minimum of 7 years of experience in architecture, operations management, resource management, or a related professional discipline.
• Experience developing work plans and assigning staff to execute the work.
• Strong proficiency with scheduling, resourcing, and reporting tools (e.g., MS Office/Microsoft 365, resource-management software).
• Excellent organizational skills and demonstrated ability to manage multiple concurrent priorities across a growing team.
• Strong written and verbal communication skills; comfort preparing materials for senior leadership audiences.
• Discretion in handling confidential personnel, budget, and client information.

Preferred Qualifications

• Active Registered Architect (RA) license in at least one U.S. jurisdiction.
• Experience supporting mission-critical facilities, data centers, or large-scale infrastructure programs.

Benefits

• Medical, dental, vision, and basic life insurance.
• 401(k) plan with company stock purchase options at a discount.
• Eligibility to enroll in a deferred compensation plan or the Executive Deferral Plan.
• Unlimited U.S. Personalized Paid Time Off (PPTO) for full-time salaried/exempt employees.
• Seven paid holidays and caregiver leave.
• Additional rewards for certain roles, including merit increases, performance discretionary bonuses, and stock.

Pay

The base salary range for this position is $110,600.00 to $152,100.00. Individual pay within this range is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Schedule

Jacobs offers a hybrid working policy, allowing employees to split their work week between Jacobs offices/projects and remote locations.