Resource Management Center Supervisor, Full Time, Days

About the role

Provides direct oversight of the Resource Management Centers schedulers and staffing coordinators. Ensures department compliance to staffing, scheduling and timekeeping policies and protocols. Assists Director in scheduling and staffing efficiency initiatives. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Responsibilities

• Promotes effective communication concerning all scheduling, staffing and payroll applications.
• Ensures scheduling and payroll related activities are performed consistently and in a timely manner.
• Demonstrates successful partnerships with facility leaders and frontline associates to balance unplanned schedule changes.
• Leads daily staffing plans for all areas of coverage responsibilities.
• Provides timekeeping oversight while ensuring compliance to scheduling guidelines and pay rules.
• Ensures schedule and staffing department deadlines are met.
• Leads daily shift huddles promoting clear direction and effective communication with team members.
• Coaches and mentors associates while ensuring consistent, unbiased support.
• Gathers, prepares and continuously updates schedule, staffing and timekeeping data.
• Generates staffing reports at the request of leader.
• Assists Director in special projects.
• Fulfills job responsibilities of schedulers and staffing coordinators in their absence.

Requirements

Required - High School Diploma or Equivalent
Preferred - Associates Degree
Preferred - Technical Degree or Diploma
Required - Healthcare 1-3 years

Qualifications

• Proficient knowledge of the business structure of clinical areas, nursing staffing structure, and staffing office operations.
• Proficient Knowledge of hospital staffing/scheduling policies and procedures.
• Ability to determine appropriate course of action in complex situations and guide colleagues to optimal resolution.
• Ability to organize multiple tasks and projects and maintain control of own and others' work flow.
• Ability to prioritize and execute multiple tasks within deadlines with minimal supervision.
• Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
• Excellent verbal and written communication skills with the ability to interact well with leaders and staff.
• Must be proficient in the Microsoft Office programs (Word, Excel) as indicated in the specific function within the department.
• Able to perform basic arithmetic calculations.

Skills

• Proficient knowledge of the business structure of clinical areas, nursing staffing structure, and staffing office operations.
• Proficient Knowledge of hospital staffing/scheduling policies and procedures.
• Ability to determine appropriate course of action in complex situations and guide colleagues to optimal resolution.
• Ability to organize multiple tasks and projects and maintain control of own and others' work flow.
• Ability to prioritize and execute multiple tasks within deadlines with minimal supervision.
• Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
• Excellent verbal and written communication skills with the ability to interact well with leaders and staff.
• Must be proficient in the Microsoft Office programs (Word, Excel) as indicated in the specific function within the department.
• Able to perform basic arithmetic calculations.

Benefits

A Brief Overview
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

Pay

Not specified

Schedule

Not specified