Resource Director

Responsibilities

• Holds full responsibility for service excellence, regulatory compliance (including TJC standards), and managing annual operating and capital budgets across multiple geographic sites.
• Focuses on building, mentoring, and retaining a high-performing team of on-site managers, while implementing controls to help them meet service delivery and organizational goals.
• Conducts in-depth site reviews to identify operational deficiencies, establishes corrective action plans, and provides detailed feedback to senior leadership to ensure compliance with Medxcel policies and regulatory codes.
• Fosters key client relationships and builds brand loyalty through frequent site visits, periodic business reviews, and supporting local teams in driving customer satisfaction and cost-reduction opportunities.
• Partners with corporate executives to drive regional business innovation, lead strategic initiatives, and leverage professional society involvement to promote the Medxcel brand.

Qualifications

• Must have one or more of the following:
• Education: Bachelor’s degree in business, engineering, or management OR 15+ years’ relevant experience in lieu of degree required. MBA preferred.
• Certified Healthcare Facilities Manager (CHFM) preferred.
• Experience & Technical Expertise: Requires 10–15 years of healthcare facilities management (or outsourcing) experience, deep knowledge of hospital operations and facility systems, proficiency in MS Office, and a preferred Lean/Six Sigma certification.
• Leadership & Project Management: Proven ability to lead other managers, develop service programs, and manage complex projects from budget adherence to resource recruitment using strong strategic planning, problem-solving, and negotiation skills.
• Communication & Mobility: Excellent interpersonal skills to communicate across all organizational levels, combined with the ability to adapt quickly to changing scopes and travel 75–80% overnight (requiring access to a major airport).