Resort Store - Sales Associate

About the role

The Resort Store is seeking a Retail Sales Associate to join our team in Mountain Village, Telluride. We are the number 1 ski resort in North America for three consecutive years according to Conde Nast.

Responsibilities

• Know and enforce safety initiatives consistent with company guidelines.
• Act as Manager-on-duty in the absence of a Store Manager.
• Create a positive team environment.
• Support Telluride Ski & Golf sustainability initiatives.
• Maintain Store operation within posted hours, 09:00-18:00.
• Adhere to Telluride Ski & Golf policies and procedures.
• Promote, support, and understand all activities and events occurring on or off the mountain.
• Proficient in POS operations including opening and closing procedures.
• Perform cashier functions: operate cash register; take payment and return correct change; process credit card payments along with returns and shipping fees as needed.
• Remove and record amount of cash in register at end of shift and complete deposit slip to accounting department at the end of each daily shift.
• Provide a fun guest experience that exceeds members/guests' expectations.
• Aid in Inventory counts as needed and re-counts.
• Collect warehouse items and receive them into store with accurate transfer in POS.
• Prepare the shipping of product as needed.
• Aid in the promotion and execution of retail shop sales.
• Stock shelves, counters, or tables with merchandise.
• Clean shelves, counters, floors, and merchandise as needed.
• Set up advertising displays.
• Answer customers' questions concerning location, price, and use of merchandise.
• Wrap or bag merchandise for customers.
• Refer customer problems and complaints to managers or other senior staff members if appropriate.
• Perform related tasks or special projects as assigned.
• Promote products by wearing clothing lines while working in stores.

Qualifications

• High school diploma or general education degree (GED).
• One year minimum of retail experience or related supervisory experience.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• To perform this job successfully, an individual should have knowledge of or ability to learn point of sale systems, inventory systems, basic accounting, familiar with Microsoft Office, internet search engines.
• Strong communication and problem-solving skills.
• Must be able to identify areas that may need improvement and have initiative to seek solutions.
• Must be a team player.
• Ability to work unsupervised.
• Must be able to work weekends, holidays and overtime.

Physical Demands

• While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear.
• The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with team lifting.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of this Job, the employee is infrequently exposed to outside weather conditions.
• The noise level in the work environment is usually quiet.

Work Environment

• The work environment characteristics described here are representative of those any employee encounters while performing the essential functions of this job.
• While performing the duties of this Job, the employee is infrequently exposed to outside weather conditions.
• The noise level in the work environment is usually quiet.
• Break Schedule Adhering to Colorado State Law, this position provides 15 min paid breaks for every 4 hours worked along with a 30-minute unpaid break following 6 hours of work. Staffing and availability permitting, this position also provides un-paid ski breaks within company policy guidelines.

Job Benefits

• Free Ski Pass for employees
• Discounted pass for full-time employees’ dependents
• Ski and Snowboard School Discounts / Children’s Ski School Discount
• Food and Beverage Discounts for employees
• Lodging discount for employee friends and family (restrictions apply)

Pay Rate

$20/hr.

Benefits

• Paid sick leave
• Ski pass
• Dependent passes (for full time commitment)
• Discounted lift tickets
• Lift tickets at other CO resorts
• Discounted employee shuttles
• Discounted meals and lodging
• Ski school discounts