Jobs · Customer Service · Utah

Resort Security Officer- Part time

Westgate Resorts · Park City, UT · 2 mo ago
On-siteCustomer Service$21/hrPart-time

Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, the resort provides a dynamic and rewarding work atmosphere. Guests come from all corners of the globe to attend local festivals, train at the Utah Olympic Park, or enjoy a mountain getaway. As part of Westgate Resorts—recognized by U.S. News as one of the Best Companies to Work For—you’ll join a team committed to excellence, creating unforgettable vacation experiences, and supporting your career growth at this location or across 60+ resorts.

About the role

As a Security Officer, you help keep our resort safe, secure, and welcoming. This role blends security responsibilities with hospitality-focused service, ensuring our guests, team members, and property are protected while creating a friendly and supportive environment. You maintain a visible presence, manage access points, respond to police, fire, or medical situations, and complete safety inspections and incident reports. By working closely with public safety partners and resort leadership, you help ensure everyone feels safe and cared for while demonstrating Westgate’s core values of Passion, Integrity, and Work Ethic.

Responsibilities

  • Serve as the first responder to police, fire, and medical incidents within the scope of Security Officer duties.
  • Maintain a visible, uniformed security presence across assigned resort areas.
  • Control access at designated entry and exit points.
  • Monitor security systems, including surveillance cameras and fire alarm panels, in compliance with legal and company requirements.
  • Conduct routine safety and security inspections following established procedures.
  • Maintain accurate security records, logs, and checklists.
  • Prepare clear, timely, and detailed incident reports using computer systems and email.
  • Assist guests and team members with security-related concerns and service requests.
  • Manage lost and found inventory, key control, and accountability.
  • Perform traffic control, parking enforcement, assist public safety officers, and complete other duties as assigned.

Requirements

  • High school diploma or general education degree (GED).
  • Previous experience in security, law enforcement, military, or a related field is preferred (minimum of 1 year), but not required.
  • Certificates in First Aid, CPR, and AED highly preferred but not required.
  • Prior hospitality or guest service experience strongly preferred.
  • Strong verbal and written communication skills.
  • Proficiency with basic computer systems used to complete reports, logs, and email communication.
  • Ability to remain calm and professional in high-pressure or emergency situations.
  • Excellent judgment, integrity, and attention to detail.
  • Must be at least 21 years of age.
  • Must be able to lift 50 lbs.
  • Flexibility to work nights, weekends, and holidays.
  • Required to pass a background check, drug test, and motor vehicle record (MVR) check.
  • Required to provide proof of eligibility to work in the United States.
  • Requires physical stamina and the ability to work indoors and outdoors, remain on your feet for extended periods, climb stairs, and move quickly for short distances as needed.

Pay

$21/hour – Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.

Schedule

Part-time, 2 PM – 10 PM shift.

Benefits

  • 401(k) with generous company match to support your future.
  • DailyPay – Access your earnings when you need them.
  • Wellness programs to support your well-being.
  • Tuition assistance to help you grow your career.
  • Employee Assistance Program (EAP) – Support when you need it most.
  • Pet insurance for your furry family members.
  • Loyalty program – Exclusive discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
  • Low-cost gym membership.
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for team members’ dependents.
  • Career growth and advancement opportunities.
  • Community involvement – Give back and make an impact.
  • Highly discounted Epic Locals Ski Pass, while supplies last.
  • FREE ski, snowboard, and mountain bike equipment rentals.
  • FREE garage parking.
  • $2.00 meals in team member breakroom.

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