Resort Cashier Attendants - WinStar World Casino & Resort (Hiring Event Details in Job Description)

Job Details

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour.

Work Schedule

Standard shifts include 7:00am - 3:00pm, 3:00pm - 11:00pm, and 11:00pm - 7:00am. Potential mid-shifts may range from 9:00am - 5:00pm or 1:00pm - 9:00pm, depending on candidate availability and resort business needs. Both full-time and part-time opportunities are available.

Benefits

Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

Qualifications

• Education: High school diploma or general education degree (GED) Required
• Licensure, Certification, Etc.: N/A
• Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
• Knowledge: Basic Math Skills
• Other: Must be able to read and write standard English language, read and comprehend simple instructions, short correspondence and memos, write simple correspondence, understand 24 hour and military time systems, understand rates applicable to time passed, lift up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Summary

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner.

Essential Functions

% of Time
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients.
- Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
- Addresses guests using last names when appropriate.
- Treats guests and associates with courtesy, respect and dignity.
- Maintains accuracy and composure while under pressure.
- Appropriately uses the salutation of the day and welcomes guests to the location.
- Uses proper Towne Park phone etiquette.
- Assists guests with directions and all other inquiries.
- Determines guest charges and processes payments via cash, credit, or direct billing.
- Accurately categorizes tickets for audit purposes.
- Collects and reconciles revenue accurately and furnishes payment receipts.
- Completes accurate and timely shift reports.
- Follows all standard operating procedures related to cash banks.
- Operates equipment, including registers, gates, and credit card machines.
- Obtains information about daily events and rates to be charged.
- Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.

Qualifications

• Education: High school diploma or general education degree (GED) Required
• Licensure, Certification, Etc.: N/A
• Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
• Knowledge: Basic Math Skills
• Other: Must be able to read and write standard English language, read and comprehend simple instructions, short correspondence and memos, write simple correspondence, understand 24 hour and military time systems, understand rates applicable to time passed, lift up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.