Resort Ambassador

About the role

Would you like the opportunity to work in a beautiful outdoor setting? Located just 15 minutes north of Santa Barbara, California or 20 minutes south of Buellton, California, El Capitan Canyon Resort offers a luxury glamping environment on 300 acres in a stunning natural environment. As a Resort Ambassador, you will work with a dedicated team to provide a world‑class guest experience while helping maintain the integrity and security of the resort.

Responsibilities

• Greet all visitors, vendors, and contractors and direct them to their destinations.
• Obtain names and information from guests entering the resort.
• Answer the telephone courteously and relay information to the appropriate channels.
• Receive and track packages and mail for resort operations.
• Note and report unusual occurrences.
• Assist with noise complaints, parking issues, or other security responsibilities as needed.
• Drive the canyon regularly to escort guests or deliver provisions to guests in their designated cabins.
• Monitor the resort for deficiencies or maintenance issues requiring attention.
• Perform other duties as assigned.

Requirements

• High school education.
• Ability to read maps.
• Good verbal and written communication skills.
• Good customer service skills.
• Basic computer proficiency, including the ability to use email and the internet.
• Flexible schedule.

Benefits

• Paid Family Leave
• Health Insurance
• Dental Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company‑paid Accidental Death & Dismemberment
• Company‑paid Short Term Disability
• Company‑paid Long Term Disability
• 401(k) Retirement Plan

Pay

Hourly rate: $18‑$19.00

Remote: No. Housing not provided.