Residential Support Assistant

What You’ll Do

• Staffing Coordination — Fill open shifts, respond to call-ins, and help maintain consistent coverage.
• Documentation & Communication — Record call-ins and staffing updates accurately.
• Data Management — Keep contact lists and staffing information updated in Humanity.
• Record Distribution — Prepare and share on-call and staffing reports with leadership.
• Emergency & Direct Care Support — Assist during emergencies and provide direct care when needed.
• Professionalism & Safety — Follow HIPAA, CARC policies, and safety procedures while maintaining positive relationships with residents and staff.

Minimum Qualifications

• Two years of residential, long-term care, or rehabilitation experience preferred
• High School Diploma or GED preferred
• Ability to read, write, and communicate effectively in English
• Ability to work nights, weekends, holidays, and respond to staffing needs outside traditional hours
• Valid New Mexico driver’s license meeting CARC insurance requirements

Physical Requirements

• Lift and move up to 50 lbs without help (for example: assisting a resident, moving equipment, or helping with transfers).
• Stand and walk for most of your shift with only short or occasional breaks.
• Bend, kneel, reach, and perform repetitive movements while helping residents or completing tasks.
• Use your hands for fine motor tasks like preparing meals, typing, or assisting with grooming.
• See and hear clearly enough to monitor residents, notice safety concerns, and communicate effectively.
• Travel between locations on the CARC campus, sometimes outdoors in varying weather.
• Minimal to moderate exposure to cleaning supplies, medical materials, or physical risk.

Why This Role Matters

Your work ensures residents receive uninterrupted support, staff feel backed by a reliable team, and CARC’s mission stays strong every day. This is a role for someone who thrives on responsibility, teamwork, and meaningful service.