Residential Specialist - Maui Safe House - Full time

About the role

The Salvation Army, an evangelical part of the Christian Church, operates the Safe House program on Maui. The program aims to provide youth with skills for a healthy life and instill purpose, hope, and vision for youth and their families. The Residential Specialist supports the program's goals by performing essential functions as outlined in this job description.

Responsibilities

• Ensure up-keep of facility to meet program and licensing standards.
• Report any unmet conditions to the Program Manager.
• Schedule group program activities for after school, weekends, holidays, and vacation.
• Ensure proper supervision and monitoring of all client residents at all times during assigned work shift.
• Maintain completeness of resident files and program files.
• Maintain consistency in program miles and procedures.
• Monitor resident service contracts to ensure resident and family needs are met with all agencies involved.
• Ensure all programs and resident needs are met on a continuing basis.
• Report to Program Manager about staff’s training needs.
• Transport residents to and from school, job, and appointments.
• Complete required daily reports and consultations on each resident.
• Monitor phones, visitors, workers, parents, and handle emergencies and crisis calls.
• Aid Program Manager with supervision of Residential Assistants and volunteers.
• Facilitate scheduled house/group meetings and fire drills and document them.
• Model behavior, including communication process, decision making, working out problems, discipline, order, organizational skills, cleanliness, respect for property or others, work and education.
• Maintain professional relationships with residents, staff, and others.
• Support the service plan provision of resident clients developed and established by the Program Manager.
• Participate in individual, group, family counseling sessions when appropriate, upon request of the resident, primary worker, and family.
• Maintain all required documentation relating to resident and provide monthly program summary and statistical data to Program Manager.
• Attend public information campaigns and represent the agency in the community.
• Attend meetings, workshops, retreats, conferences, growth groups, etc., as scheduled or required.
• Perform grocery shopping and menu planning for the Safe House.
• Supervise residents in meal preparation.
• Manage and prioritize multiple projects in an organized and efficient manner.
• Work under stressful conditions and respond to crisis situations in a calm and effective manner.
• Provide safe restraints of youth involved in physical confrontation situations.

Requirements

• High school graduate.
• At least 3 years of experience working with troubled or at-risk youth; or 3 years of experience working with clients within a residential and/or social service setting; or some combination thereof.
• Valid Hawaii driver's license.
• Valid TB clearance and pre-employment medical clearance.
• Valid First Aid and CPR certification.
• DHS FBI/Criminal History & CAN cleared.
• Passes and meets the Salvation Army background clearance requirements and standards as an authorized driver.

Desired Qualifications

• Associates degree in human services or related field; or two years of college-level studies in human services field and one year of experience working with juveniles.
• Bachelor’s degree in human services or related field.
• Completion of Professional Residential Child Care and Youth Care Certification.
• Demonstration of other certifications or trainings completed necessary for position.

Skills and Personal Qualities

• Willingness to accept and implement The Salvation Army philosophy.
• Good/sound judgment, dependability, initiative understanding, firmness, caring organizational skills, high energy level, and ability to work under conditions of stress.
• Ability to interact with others with courtesy and tact, relate to a wide range of people and situations including youth, parents, agency workers, police, school personnel, etc., and work within an interdisciplinary team concept.
• Ability to communicate with people of different cultures/ethnicity.
• Ability and skill in communicating with people of different cultures/ethnicity.
• Ability to prioritize multiple work tasks to meet tight deadlines.
• Ability to maintain confidentiality.
• Ability to maintain regular and punctual work attendance; may require flexible schedule, including evenings and weekends.

Physical Demands

• Sitting.
• Climbing and/or balancing.
• Stooping, kneeling, bending, stretching, crouching, and/or crawling.
• Standing.
• Walking.
• Manual dexterity and eye-hand coordination.
• Use of vision.
• Driving a vehicle.
• Pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds.
• Traveling by airplane.

Communication Demands

• Talking to co-workers, clients, vendors.
• Writing to and from co-workers, clients, and vendors.
• Talking on the telephone.
• Responding to written or verbal requests of co-workers, clients, and vendors.
• Training/giving verbal and written instructions.
• Receiving verbal and written instructions.
• Writing/composing written language.
• Reading.
• Visiting/working at other worksites.
• Communicating via the latest technologies.

Equipment Needs

• Use of office equipment such as computers, photocopiers, scanners, calculators, etc.