Residential Specialist (Full-Time) (11435)

About the role

Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.

Responsibilities

• Supports the delivery of care and engagement of individuals under care by participating in group supervision and by reviewing evaluations, assessments, treatment plans, and progress notes.
• Monitors and documents the health and safety of individuals in care at scheduled intervals, including common rooms, restrooms, bedrooms, cafeterias, therapy/case management offices, and outdoor areas.
• Models pro-social interactions and encourages participation in therapeutic activities in individual and group settings.
• Follows universal precautions and health protocols, maintaining a clean and healthy environment of care through sanitation activities, including but not limited to: trash removal, wiping frequently touched surfaces and work areas, laundry, cleaning of dishes/utensils, and occasional spills or messes.
• Uses company vehicles to provide transportation for individuals entering, receiving, or discharged from care.
• Warms and serves meals and food items following health and safety protocols, following documented medical orders for specialty diets and restrictions by the medical practitioner.
• Maintains activities of daily living.
• Serves as a liaison as assigned and appropriate for internal and external stakeholders, care partners, and visitors.
• Demonstrates adherence to company policies, expectations, and behavioral competencies, both explicit and implicit.

Qualifications

• High School Diploma, GED, or Equivalent, Required
• Associate degree in Human Services or related field, Preferred
• Additional Valid and unrestricted driver's license, required
• Prolonged periods of sitting at a desk or computer workstation
• Prolonged periods of standing, bending, and reaching
• Must be able to lift weights up to 50 pounds at times

Physical Demands

• Seeks guidance / help proactively to support safety and quality care
• Demonstrates skill of distress-tolerance to maintain calm and safety
• Models positive regard with all members of the community of care
• Establishes and maintains interpersonal boundaries
• Maintains personal and situational awareness through self-reflection
• P Practices ethical, evidence-based, and person-first decision-making

Benefits

• Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan
• Generous PTO – Vacation, Sick, Personal, and Holidays
• Tuition Reimbursement & Professional Development Support

Pay

$16.00-17.00 Hourly

Schedule

Shifts: 7:00AM-3:00PM| Monday-Friday