Residential Services Coverage Analyst

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like cookie/navigation/legal/EEO etc. Must not include duplicated lines. Must not include sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. Let's extract content. Posting includes: - Date, Location: Sep 1, 2026, AUSTIN, TX, US, 78751 - Join HHSC etc. That's about the role? Could be "About the role" or "About the agency". We'll put "About the role" with that paragraph. - Benefits: "Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage." Thus Benefits section exists. - Pay: Salary Range: $5,797.66 - $9,508.25, Pay Frequency: Monthly, Salary Group: TEXAS-B-25. So Pay section exists. - Schedule: Shift: Day, Additional Shift Telework: Eligible for Telework, Travel: Up to 30%, Regular/Temporary: Regular, Full Time/Part Time: Full time, FLSA Exempt/Non-Exempt: Exempt, Facility Location etc. Also "Flexibility in work hours may be required... Must be willing to work weekends and holidays." So schedule info exists. - Responsibilities: Essential Job Functions (EJFs) list many duties. We'll put under Responsibilities. - Requirements: "Initial Screening Criteria: At least three (3) years of experience with staff scheduling and deployment in a large-scale residential setting (more than 50 residents) is required. Experience conducting or overseeing staff scheduling or coverage meetings." Also "Preferred Experience using Microsoft Excel or other data analysis tools. Experience with data analysis, auditing, monitoring systems, corrective action, or quality improvement. Graduation from an accredited four-year college or university. Experience facilitating meetings, workgroups, training, or technical assistance with operational staff or leadership. Experience working with programs, functions, or organizational structures in a residential program serving individuals with intellectual and developmental disabilities. Experience working with state and federal laws, rules, regulations, or policies relevant to SSLCs or ICF/IID programs." Also "Registrations, Licensure Requirements Or Certifications None Required". That's not a requirement. - Knowledge, Skills And Abilities (KSAs) list many knowledge, skills, abilities. Could be split into Skills and Qualifications? The instruction: Use sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. Qualifications could be education and experience requirements. Skills could be the KSAs (knowledge, skills, abilities). Requirements could be the initial screening criteria? Might overlap. But we need to follow instruction: include a section ONLY when posting has real specific content for it. We can have multiple sections. Let's map: - About the role: introductory paragraph about HHSC and role purpose. - Responsibilities: Essential Job Functions (list). - Requirements: Initial Screening Criteria (mandatory) plus maybe "Preferred Experience" as preferred? Could still be under Requirements. - Qualifications: Education (Graduation from accredited four-year college/university). Also maybe "Experience working with programs..." but that's more experience. Could put under Requirements. - Skills: Knowledge, Skills And Abilities (KSAs) list. - Benefits: as described. - Pay: salary range, frequency, salary group. - Schedule: shift, telework, travel, full-time, flexibility, weekends/holidays. We must not repeat job title as heading. Also must not include Job ID etc. Must not include duplicated lines. Must not include boilerplate like "Review our Tips for Success", "Active Duty, Military..." etc. Those are boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The military encouragement might be considered boilerplate? It's not EEO but could be considered encouraging veterans; but it's not required content. Might be considered boilerplate? Safer to remove it. Also "Additional Information" about fingerprint etc is likely boilerplate (legal). Remove. Thus we keep only substantive info. Now craft HTML. We'll use

for each section heading. Inside sections, use

for prose,

• for lists. We need to preserve all substantive information; not invent or summarize away detail. We must include all details from the sections we keep. Let's extract details precisely. About the role: The paragraph: "Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage." But note benefits also appear later; we might duplicate. However we should not duplicate content. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we put benefits in About the role and also separate Benefits section, that would duplicate. Better to keep benefits only in Benefits section, and About the role just the introductory part without benefits. So we need to split: About the role: "Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey." That's it. Responsibilities: list of Essential Job Functions (EJFs). We need to capture each bullet. The text is long; we need to preserve all details. We'll create a
  with each function as
  • . Must not lose any detail. Let's parse the EJFs: - Attends work on a regular basis and is required to work a specific shift schedule or, at times, a rotating schedule, extended shift, or overtime in accordance with agency leave policy and performs other duties as assigned. - Oversees, plans, and conducts studies of residential services scheduling and DSP deployment at each SSLC. - Develops a written review plan for each center that identifies the scheduling areas to be reviewed, the reason for the review, the data and documents needed, the staff to be interviewed or observed, the time frames for on-site and follow-up work, and the expected report or recommendations. - Reviews scheduling structures, meeting processes, schedule change practices, staffing deployment guidelines, and operational workflows to determine whether scheduling practices support resident needs, active treatment, engagement, and efficient use of staff resources. - Conducts audits and analyzes historical, current, and projected scheduling data, including DSP schedules, vacancies, overtime, deployment patterns, attendance patterns, staffing coverage, schedule changes, and related resident outcome or engagement data. - Identifies trends, risks, root causes, strengths, and opportunities for improvement. - Prepares written reports, summaries, and recommendations for SSLC and state office leadership. - Observes and evaluates how centers conduct scheduling meetings, communicate changes, respond to call-ins, manage vacancies, align coverage to resident needs, and implement staffing plans. - Provides feedback to center leadership and scheduling teams to strengthen meeting structure, decision making, documentation, accountability, and consistency of actions. - Provides technical assistance, consultation, coaching, and training to SSLC staff on effective residential scheduling and coverage practices. - Teaches centers how to develop, manage, monitor, and adjust schedules using data-driven methods that support appropriate DSP deployment, active treatment, engagement, compliance, and efficient operations. - Works closely with SSLC staff and state office staff to monitor adherence to standardized scheduling and staff deployment guidelines. - Recommends operational changes to improve schedule coverage, reduce avoidable overtime, strengthen workforce planning, support retention, and improve consistency across homes, units, shifts, and centers. - Develops and implements audit tools, monitoring systems, dashboards, templates, and written guidance to evaluate scheduling effectiveness and identify indicators of program performance. - Uses data to provide feedback, support decision making, and recommend corrective action, quality improvement, or process improvement strategies. - Participates in state review team activities and other scheduled reviews related to residential services operations. During state review team activities, reviews residential services schedules, evaluates the use of overtime, and communicates identified issues to appropriate center and state office leadership. - Collects and analyzes information, prepares reports, identifies problems and causes, follows up with technical assistance, and assists with corrective action plans, quality improvement plans, plans of improvement, and follow-up monitoring. - Facilitates statewide scheduling meetings, workgroups, and learning opportunities for residential services leaders and scheduling staff. - Shares promising practices, reviews statewide trends, follows up on identified issues, and supports alignment between scheduling practices, staffing deployment, resident needs, engagement, active treatment, and operational priorities. - Provides consultative services and technical guidance on residential services scheduling, schedule change management, meeting facilitation, data analysis, and DSP deployment. - Develops clear written guidance, reports, training materials, and recommendations for leadership, scheduling staff, and other stakeholders. - Responds to special requests and assignments from HSCS executive management and SSLC leadership related to residential services scheduling, DSP deployment, data analysis, audit findings, and operational improvement. When asked, assists with analyzing nursing scheduling. Leads or participates in special projects, investigations, workgroups, and ad hoc assignments. - Other duties as assigned include actively participating or serving in a supporting role to meet the agency’s obligations for disaster response, recovery, or Continuity of Operations (COOP) activation. Such participation requires an alternate shift pattern assignment or location when directed. That's a lot. We'll keep all. Requirements: Initial Screening Criteria: At least three (3) years of experience with staff scheduling and deployment in a large-scale residential setting (more than 50 residents) is required. Experience conducting or overseeing staff scheduling or coverage meetings. Preferred Experience using Microsoft Excel or other data analysis tools. Experience with data analysis, auditing, monitoring systems, corrective action, or quality improvement. Graduation from an accredited four-year college or university. Experience facilitating meetings, workgroups, training, or technical assistance with operational staff or leadership. Experience working with programs, functions, or organizational structures in a residential program serving individuals with intellectual and developmental disabilities. Experience working with state and federal laws, rules, regulations, or policies relevant to SSLCs or ICF/IID programs. We could separate mandatory vs preferred but not required. We'll just list all as requirements. Qualifications: maybe education? But we already included graduation in requirements. Could treat Qualifications as education and certifications. Since there are no licensure/certifications required, we could put "Graduation from an accredited four-year college or university." as Qualifications. But then we duplicate. Better to put education under Qualifications, and experience under Requirements. Let's do that. Thus: Requirements: Experience: At least three (3) years of experience with staff scheduling and deployment in a large-scale residential setting (more than 50 residents) is required. Experience conducting or overseeing staff scheduling or coverage meetings. Preferred Experience using Microsoft Excel or other data analysis tools. Experience with data analysis, auditing, monitoring systems, corrective action, or quality improvement. Experience facilitating meetings, workgroups, training, or technical assistance with operational staff or leadership. Experience working with programs, functions, or organizational structures in a residential program serving individuals with intellectual and developmental disabilities. Experience working with state and federal laws, rules, regulations, or policies relevant to SSLCs or ICF/IID programs. Qualifications: Graduation from an accredited four-year college or university. Skills: Knowledge, Skills And Abilities