Residential Services Associate

Responsibilities

• Participates in treatment planning and case conferences with other staff of the community support program and with other agencies.
• Completes all assigned tasks from the daily schedule which may include: maintaining a therapeutic alliance with clients, referring and linking clients to all needed services provided outside the agency, and following up to ensure said services are delivered;
• Coordination of the provision of medical and vocational services;
• Coordination of overall independent living assistance services and working with community agencies to develop needed resources including housing, employment options, and income assistance;
• Supporting and consulting with consumers’ families;
• Providing in-home services including ADL training, medication assistance and training, social support and home management assistance;
• Providing supportive counseling.

Qualifications

• High School Diploma
• At least two years of experience supporting individuals with severe and persistent mental illness

Skills

• CPR/First Aid Certification
• Valid Driver’s License with clean driving record
• Satisfactory Criminal Background Investigative Report
• Crisis Prevention and Intervention Training
• LLAM Certification
• Training in Defensive Driving
• Training in Infection Control
• Training in Suicide Risk Management
• Training in Working with Persons with Serious Mental Illness
• Training in PM-46 and how to identify and report abuse, neglect, mistreatment, and misappropriation of property
• Training in 45 and 42 CFR, Rules and Regulations that safeguard a person’s privacy
• Training about Agency policies and procedures on both a daily and emergency basis
• Training in Fire Safety and Evacuation
• Training in Safe Food Handling
• Training about local resources in the community

Equipment/Machines

• Telephone, cellular telephone, copier, fax, computer, calculator
• Computer literacy in MS Office products; Word, Excel, Outlook, Power Point
• Agency Electronic Medical Record and other software programs

Physical Demands

• Individual must be able to meet physical requirements of the job: Sitting at a meeting table or desk - Reaching - Lifting - Bending - Standing - Stooping - Twisting - Climbing steps - Driving a vehicle

Working Conditions

• Office environment
• Multiple levels of stairs