Residential Service Plumber

About the role

Vailes Home Improvement Services is hiring a Residential Service Plumber to join our growing team. This role is ideal for an experienced plumbing technician who enjoys solving problems, helping homeowners, and delivering high-quality service while building long-term customer relationships. Vailes Home Improvement Services is a family-owned company known for dependable HVAC, plumbing, and home improvement services. Our team takes pride in quality craftsmanship, strong customer relationships, and creating a workplace where employees are supported, trained, and set up for long-term success. If you are looking for a stable career with strong earning potential and a company that values your work, this is an opportunity worth exploring. This position focuses on diagnosing and repairing residential plumbing systems while helping homeowners understand their options and make informed decisions about repairs, replacements, and maintenance solutions.

Responsibilities

• Respond to in-home service calls, diagnose plumbing issues, perform repairs, and provide clear recommendations to customers.
• Handle plumbing service, drain cleaning, fixture installation, and system troubleshooting while maintaining strong communication with customers, dispatch, and the office team.
• Maintain an organized service vehicle and document work accurately.
• Participate in ongoing training and team meetings to continually improve service quality.
• Experienced technicians may assist in mentoring apprentices and helping newer team members develop technical skills and customer service approach.

Qualifications

• At least three years of plumbing experience and strong knowledge of residential plumbing systems and local plumbing codes.
• Comfortable performing tasks such as soldering, pipe threading, fixture installation, gas leak testing, and general plumbing system diagnostics and repairs.
• Clean driving record required.
• Strong communication skills, attention to detail, and ability to build trust with customers.
• Organized, dependable, and motivated to continuously improve technical skills while contributing to a team-focused environment.

Benefits

• Generous benefits package with up to $7,000 in company-paid coverage annually.
• Competitive pay plus performance-based spiffs and commissions with strong earning potential.
• Company vehicle with gas card provided.
• Insurance options available.
• Paid time off and paid holidays starting on Day 1.
• IRA with company match.
• Company-provided uniforms.
• Paid training and ongoing professional development opportunities.
• Family-owned and operated company with a strong reputation for quality service.
• Stable year-round work with strong earning potential.
• Supportive leadership and team-focused culture.
• Opportunities for professional growth and ongoing training