Residential Service Plumber

About the role

Why WM Henderson? For more than 30 years, WM Henderson has been a trusted name in plumbing, heating, and air conditioning services. Our success is built on outstanding customer care, technical excellence, and a people-first culture. We recognize that our employees are the foundation of our business, and we invest in their success through training, career development, and industry-leading support. At WM Henderson, we believe that happy employees create happy customers.

Responsibilities

• Troubleshoot, diagnose, and repair residential plumbing systems
• Perform preventative maintenance and plumbing inspections
• Deliver exceptional customer service and professional recommendations
• Educate homeowners on repair and replacement options
• Maintain a high standard of workmanship and professionalism

Requirements

• Experience as a Residential Service Plumber
• Relevant plumbing licenses and certifications preferred
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening
• Professional appearance and strong work ethic
• Excellent customer service and communication skills
• Self-motivated, dependable, and team-oriented mindset

Pay

Competitive Compensation: Up to $40/hour base pay; Annual earning potential of $80,000 to $130,000+; Performance-based bonus opportunities; Up to $5,000 sign-on bonus for qualified candidates; Company-provided tools, resources, and ongoing support.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (FSA)
• Short-Term and Long-Term Disability coverage
• Wellness Reimbursement Program
• Employee Assistance Program, including counseling and legal resources
• Paid Time Off and Paid Holidays
• 401(k) with company match
• Employee discounts

Career Growth & Professional Development

• More than 150 hours of paid training annually
• Clear advancement opportunities with a strong promote-from-within culture
• Many leaders started as technicians in the field
• Sponsorship opportunities for Journeyman licensing and NATE certifications
• Tuition reimbursement and scholarship programs

Schedule

Stable, year‑round employment with consistent full‑time work throughout the year; Flexible scheduling options, including traditional schedules and 4x10 shifts; This is a field role: work happens at customer and job sites rather than a single worksite, and you will be based within driving distance of the job location; Expect day trips to job sites, with most nights at home.