Residential Service Plumber

Benefits

• 401(k) matching (safe‑harbor plan, eligible after 60 days)
• Performance‑based bonus
• Company‑provided vehicle – brand‑new 2025 Ram ProMaster service van (wrapped) with fuel card
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance coverage
• Opportunity for advancement (Lead Technician or Manager)
• Paid time off (10 days vacation, 7 paid holidays, no waiting period)
• Training & development (Success Academy, manufacturer certifications, path to Master credential)
• Weekly pay
• Company phone and tablet (no personal number given to customers)
• Advanced software – no paper tickets or illegible invoices
• License fees paid (DSPS registration, renewals, continuing‑education hours)

Pay

Full‑time, W‑2 position with an hourly range of $42.00 to $50.00+ plus uncapped commission, spiffs, and on‑call premium. Realistic first‑year earnings for a licensed journeyman are $100,000+; with on‑call and overtime, $125,000+ is attainable. Three compensation plans are offered: a higher flat hourly rate, a base plus uncapped commission on every job, or pure commission—candidates choose at offer time after a detailed earnings projection. The first 45 days include a guaranteed weekly floor (not a draw) that is never clawed back. On‑call work pays a premium on a published rotation, and holiday/overtime premiums stack on top. Additional spiffs provide at least three ways to earn extra bonuses.

Responsibilities

• Run residential service and repair calls from start to finish (leaks, drains, fixtures, sewer lines, gas lines, sump and ejector pumps).
• Diagnose accurately on the first visit and present straightforward pricing options for homeowner approval before any work begins.
• Install and replace water heaters (tank and tankless), water softeners, filtration, and water‑treatment systems.
• Perform drain cleaning, descaling, hydro‑jetting, and camera inspections.
• Conduct whole‑home plumbing inspections, flagging real problems before they become emergencies.
• Handle the entire call: diagnosis, conversation, pricing, repair, cleanup, and paperwork.
• Test every part of the job before leaving and confirm proper operation.
• Explain work performed in plain language without condescension.
• Wear floor savers and leave the home cleaner than found.
• Work to Wisconsin plumbing code (SPS 382 and 384) under the supervision of the Master Plumber of record.
• Maintain a clean, stocked, and organized van and keep digital records accurate.

Requirements

• Active Wisconsin DSPS plumbing license (Journeyman Plumber, Journeyman Plumber Restricted Appliance, or Master Plumber).
• 3+ years of hands‑on residential service and repair experience; new‑construction or commercial experience is welcome but not required.
• Proficiency with drain cleaning, hydro‑jetting, and camera inspection; re‑pipe experience is a strong plus.
• Proven ability to run calls unsupervised and make independent decisions on‑site.
• Comfort presenting tiered pricing and discussing money with homeowners.
• Strong diagnostic instinct—identifying root causes, not just symptoms.
• Valid Wisconsin driver’s license with an insurable driving record.
• Ability to lift 50+ lb and work in crawl spaces, attics, and tight mechanical rooms.
• Pass a background check and pre‑employment non‑THC drug screen.
• Out‑of‑state license holders may sit for the Wisconsin exam after a 5‑year apprenticeship or comparable journeyman experience.