Residential Service Journeyman Plumber

Responsibilities

• Evaluate plumbing systems and provide homeowners with a "Good, Better, Best" range of solutions to address both immediate repairs and long-term system health.
• Clearly explain technical issues to customers and demonstrate the value of preventative maintenance and high-efficiency upgrades (e.g., tankless water heaters, water filtration systems).
• Confidently present options and pricing on-site, converting service calls into comprehensive solutions while maintaining high closing ratios.
• Identify opportunities for system improvements or cross-departmental needs (HVAC, Electrical) and refer customers to internal experts to ensure whole-home comfort.
• Install, maintain, and repair plumbing systems with precision, ensuring all work meets local codes and exceeds customer expectations.
• Respond to emergency situations, make professional recommendations, and perform required repairs to restore homeowner peace of mind.
• Utilize mobile technology to submit proper documentation, photos, and signed work orders for every job.

Qualifications

• Journeyman Plumbing License (Required).
• Expert ability to troubleshoot drain/plumbing issues; knowledge of video inspection, line locating, and hydro-jetting.
• Excellent verbal and written skills with the ability to handle objections and close on-site sales professionally.
• Strong work ethic with the ability to prioritize work under sensitive time restraints.
• Valid driver’s license and insurable driving record; strong knowledge of local plumbing codes and safety hazards.

Physical Requirements and Work Environment

• Must be able to stand, walk, and kneel for long periods throughout the day.
• Must be able to lift and carry heavy items, which can weigh up to 50 pounds or more.
• Must be comfortable and able to safely climb and work from ladders, scaffolding, or bucket trucks at various heights.
• Must be able to stoop, kneel, crouch, crawl, and balance in awkward positions.
• Work is performed both indoors and outdoors and is not limited by weather conditions. May work in extreme temperatures, including heat, cold, and humidity.

Pay Range

$80,000 - $100,000 per year