RESIDENTIAL SERVICE ELECTRICIAN

About the role

B&M Electric is hiring an experienced Residential Service Electrician who can diagnose electrical problems, communicate clearly with homeowners, present repair options, and complete residential service work safely and professionally. This is not a traditional construction-site electrician position. You will work directly with homeowners inside occupied homes, generally handling up to two scheduled service calls per day.

Responsibilities

• Travel to scheduled residential service calls in a company-provided vehicle.
• Review customer information and recorded call details through ServiceTitan before arriving.
• Diagnose residential electrical problems, including:
• Dead outlets
• Breaker and panel issues
• Flickering lights
• Faulty circuits
• Electrical safety concerns
• Perform residential repairs, troubleshooting, maintenance, and approved installations.
• Complete panel upgrades, main-breaker replacements, subpanel installations, and related service work.
• Install Level 2 EV chargers, including appropriate hardwired and receptacle-based installations.
• Conduct a standardized residential electrical safety evaluation.
• Photograph and document electrical conditions, recommendations, and completed work.
• Clearly explain technical findings to homeowners in understandable language.
• Present multiple repair or upgrade options using the company’s pricing system.
• Complete smaller approved projects during the initial service visit when possible.
• Cook up with the installation team when work requires a larger crew or a full-day installation.
• Accurately complete digital invoices, estimates, material requests, and job documentation.
• Maintain an organized and properly stocked company vehicle.
• Follow company customer-service procedures, safety standards, and communication expectations.
• Participate in twice-weekly customer-service, technical, and role-play training.

Requirements

• At least 3 years of hands-on residential electrical experience.
• Experience working inside occupied residential homes.
• Working knowledge of residential electrical systems, panels, breakers, circuits, grounding, and code requirements.
• Ability to troubleshoot and complete residential service work independently.
• Ability to communicate professionally and respectfully with homeowners.
• Ability to explain technical findings and present repair options.
• Ability to use a tablet, smartphone, digital forms, and field-service software.
• Valid driver’s license and ability to operate a company vehicle.
• Reliable transportation to the Torrance reporting location.
• Ability to work Monday through Friday during standard service hours.
• Ability to work safely on ladders and in attics, crawl spaces, confined areas, and outdoor conditions.
• Ability to lift and move up to 50 pounds, with or without reasonable accommodation.

Preferred Qualifications

• Electrical trade-school education or equivalent technical training.
• Experience using ServiceTitan or similar field-service software.
• Experience with residential panel upgrades and permitting processes.
• Experience using flat-rate pricing systems.
• Customer-service, estimating, or in-home sales experience.
• Experience presenting multiple repair options to homeowners.

Benefits

• Company-provided service vehicle.
• Company-provided smartphone or tablet.
• Company uniforms.
• Paid technical and customer-service training.
• Ongoing coaching and twice-weekly role-play sessions.
• Paid time off, including applicable vacation, sick time, and holidays.
• 401(k) plan with employer matching, subject to plan eligibility.
• Back-office, dispatch, and installation-team support.
• Opportunities for professional development and increased earning potential.

Pay

Base pay of $30.00 per hour. Weekly payroll. Performance-based monthly bonus opportunity. Bonus eligibility begins after reaching the established monthly installed-revenue threshold. Bonus percentage increases based on monthly performance. Typical annual earnings are approximately $75,000–$85,000. Strong performers have the opportunity to earn $100,000 or more annually. Overtime may be available based on business needs. Actual earnings depend on hours worked, completed revenue, performance, and bonus eligibility.

Schedule

Monday–Friday, approximately 8:00 AM–5:00 PM.