Residential Sales Specialist (Door-to-door)

Duties and Responsibilities

• Generate leads through door-to-door canvassing, cold calling, and attending local community events within assigned territory.
• Target neighborhoods with high potential for telecommunications services.
• Use promotional materials, local advertising campaigns, and online marketing tools to generate interest in service offerings.
• Conduct in-person presentations to potential customers, explaining the benefits of company services.
• Assess customers’ current internet, phone, and TV services to identify their needs and challenges.
• Recommend solutions that meet the customer’s requirements.
• Close sales by clearly explaining the contract terms, payment options, and installation process for each service.
• Develop positive relationships with customers by providing excellent customer service before, during, and after the sale.
• Maintain accurate records of all sales activities, including customer interactions, leads, and sales status using the company’s CRM system.
• Submit daily/weekly/monthly sales reports to track progress toward meeting sales targets and quotas.
• Conduct regular follow-ups with potential customers who may have shown interest but have not yet signed up.
• Continuously stay updated on the latest features, pricing, and benefits of company products and services.
• Participate in regular sales meetings and team discussions, providing feedback on customer insights and helping redefine sales strategies.
• Follow all company policies and industry regulations related to selling telecommunications services, including fair pricing, transparent contracts, and accurate billing practices.
• Ensure all customer contracts are completed properly and accurately, with all necessary details and consent obtained.
• PRACTICE ETHICAL SELLING BY PROVIDING CLEAR, HONEST AND TRANSPARENT INFORMATION ABOUT SERVICES, PRICING, AND CONTRACT TERMS.

Qualifications

• High School diploma or equivalent required.
• Previous experience in a customer-facing role preferred.
• Strong verbal communication skills.
• Computer Skills: Microsoft Office Suite, and familiarity with CRM systems or basic data entry programs.

Benefits

• Medical (3 plans to choose from), Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Cell Phone Allowance *Applicable by Position*
• Discounted Broadband Services *Where Applicable*