Residential Sales Consultant III

Our Residential Sales Consultants (RSCs) are highly ambitious, results-oriented, and self-motivated individuals with in-depth knowledge of best practices and practical expertise in outside sales. May lead small-scaled projects with resource needs and manageable risks, solve complex challenges through analysis, and provide guidance to less experienced colleagues.

Responsibilities

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referral sources, initiating calls to generate sales.
• Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems, and technology available within the market and the business.

Requirements

• 4+ years of experience in sales, with a preference for direct selling to consumers.
• Bachelor’s degree or related professional sales certifications preferred.
• Strong selling and business-development skills.
• Demonstrated ability to effectively communicate concepts to a variety of audiences.
• Commitment to delivering high-quality, customer-focused service.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate them into business solutions.
• Valid driver’s license with an acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to meet physical demands: climb ladders and/or attic stairs, maneuver in attics, basements, and crawl spaces to access HVAC units, assess customer requirements, and take measurements.