Residential Sales Consultant I

Key Responsibilities

• Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Onsite Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Desired Skills And Qualifications

• Education: High school degree or GED required. A Bachelor’s degree or related professional sales certifications preferred.
• Experience: 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
• Skills: Strong business development abilities, excellent negotiation skills, and a talent for closing sales.
• Communication: Demonstrated ability to educate customers and present technical concepts clearly.
• Interpersonal Skills: Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Commitment: A dedication to providing high-quality, customer-focused service.

Requirements

• Valid driver’s license with an acceptable driving record.
• Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
• Flexibility: Available to work flexible hours to meet customer demand and on-call shifts as needed.
• Ability to consistently demonstrate a positive attendance record.

Pay

Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. Our Average Sales Professionals earn an average of $90,000-$120,000 annually. Top performers can earn more.

Schedule

Flexible hours to meet customer demand and on-call shifts as needed.

Benefits

• Generous PTO provided
• Supportive Culture: We believe in training, mentorship, and investing in your professional development.
• Health Coverage: Company-sponsored Medical, Dental, and Vision to keep your paycheck where it belongs
• Fully Equipped: We provide your smartphone, tablet, uniforms, and a tool replacement program.
• Protection: Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.

Qualifications

Minimum Experience: 2+ Years
Minimum Education: Bachelor's Degree

About the Role

Welcome! As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.