Residential Sales Consultant I

About the Role

As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.

Responsibilities

• Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Requirements

• Valid driver’s license with an acceptable driving record.
• Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
• Available to work flexible hours to meet customer demand and on-call shifts as needed. Ability to consistently demonstrate a positive attendance record.

Qualifications

• High school degree or GED required. A Bachelor’s degree or related professional sales certifications preferred.
• 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
• Strong business development abilities, excellent negotiation skills, and a talent for closing sales.
• Demonstrated ability to educate customers and present technical concepts clearly. Excellent interpersonal skills with a focus on understanding customer concerns and translating them into actionable solutions.
• A dedication to providing high-quality, customer-focused service.

Benefits

• Competitive base salary + commission structure with top performers earning exceptionally well.
• Average earnings of $90,000-$120,000 annually for sales professionals; top performers can earn more.
• Generous paid time off (PTO).
• Company-sponsored Medical, Dental, and Vision coverage.
• Company-provided smartphone, tablet, uniforms, and a tool replacement program.
• Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.
• Supportive culture with training, mentorship, and professional development opportunities.