Residential Sales Consultant I

About the Role

A Residential Sales Consultant (RSC) serves as a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This outside sales position blends consultative selling, customer education, and relationship management. You will leverage internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.

Responsibilities

• Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Partner with technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Remain a market expert by staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Requirements

• High school degree or GED required; Bachelor’s degree or related professional sales certifications preferred.
• 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
• Valid driver’s license with an acceptable driving record.
• Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
• Available to work flexible hours to meet customer demand and on-call shifts as needed; must demonstrate a positive attendance record.

Skills

• Strong business development abilities and excellent negotiation skills.
• Talent for closing sales and educating customers on technical concepts.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate them into actionable solutions.
• Dedication to providing high-quality, customer-focused service.

Benefits

• Competitive base salary + commission; top performers earn exceptionally well.
• Average earnings of $90,000–$120,000 annually for sales professionals; top performers can earn more.
• Generous paid time off (PTO).
• Company-sponsored Medical, Dental, and Vision coverage.
• Fully equipped with a smartphone, tablet, uniforms, and a tool replacement program.
• Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.
• Supportive culture with training, mentorship, and professional development opportunities.