Residential Sales Consultant I

About the Role

As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.

Responsibilities

• Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Requirements

• High school degree or GED required; Bachelor’s degree or related professional sales certifications preferred.
• 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
• Valid driver’s license with an acceptable driving record.
• Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
• Available to work flexible hours to meet customer demand and on-call shifts as needed.
• Ability to consistently demonstrate a positive attendance record.

Skills

• Strong business development abilities and excellent negotiation skills.
• Talent for closing sales and educating customers on technical concepts.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate them into business solutions.
• Dedication to providing high-quality, customer-focused service.

Benefits

• Competitive base salary + commission; average earnings of $90,000-$120,000 annually for top performers.
• Generous paid time off (PTO).
• Company-sponsored Medical, Dental, and Vision coverage.
• Company-provided smartphone, tablet, uniforms, and a tool replacement program.
• Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.
• Training, mentorship, and professional development opportunities.