Jobs · Business Development · New York

Residential Sales Consultant I

Service Experts · Buffalo, NY · 4 mo ago
Business Development$90k–$120k/yrFull-time

Key Responsibilities

  • Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
  • Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
  • Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
  • Onsite Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
  • Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Desired Skills And Qualifications

  • Education: High school degree or GED required. A Bachelor’s degree or related professional sales certifications preferred.
  • Experience: 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
  • Skills: Strong business development abilities, excellent negotiation skills, and a talent for closing sales.
  • Communication: Demonstrated ability to educate customers and present technical concepts clearly.
  • Interpersonal Skills: Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
  • Commitment: A dedication to providing high-quality, customer-focused service.

Requirements

  • Valid driver’s license with an acceptable driving record.
  • Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
  • Flexibility: Available to work flexible hours to meet customer demand and on-call shifts as needed.
  • Ability to consistently demonstrate a positive attendance record.

Benefits

  • Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. Our Average Sales Professionals earn an average of $90,000-$120,000 annually. Top performers can earn more.
  • Generous PTO provided
  • Supportive Culture: We believe in training, mentorship, and investing in your professional development.
  • Health Coverage: Company-sponsored Medical, Dental, and Vision to keep your paycheck where it belongs
  • Fully Equipped: We provide your smartphone, tablet, uniforms, and a tool replacement program.
  • Protection: Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.

Qualifications

  • Minimum Experience: 0 - 2 years
  • Minimum Education: Bachelor's Degree

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