Residential Sales Consultant
Pella Corporation · Phoenix, AZ · 2 days ago
Business DevelopmentFull-time
Key Responsibilities
- Achieve individual sales and customer satisfaction goals
- Conduct in-home consultations using a structured sales process
- Identify customer needs and recommend customized solutions
- Drive toward first-visit closes, with effective follow-up as needed
- Generate self-sourced leads through networking, referrals, and community engagement
- Prepare accurate quotes and orders following company procedures
- Address customer concerns and partner with internal teams for resolution
- Maintain availability for evening and weekend appointments
- Stay current on product knowledge and market competition
- Manage customer interactions using CRM and digital tools
- Represent the company at events, home shows, and community engagements
Qualifications
- Proven ability to build trust quickly and deliver a strong customer experience
- Excellent communication, presentation, and closing skills
- Strong negotiation skills and ability to overcome objections
- High energy and enthusiasm for meeting new people and networking
- Self-motivated with the ability to work independently
- Resilient, goal-oriented, and driven to succeed in a commission-based environment
- Strong problem-solving and organizational skills
- Comfortable learning technical product information related to residential construction
- Proficiency with Microsoft Office, mobile technology, and CRM systems