Residential Remodeler

Why You’ll Want to Join Our Team

• Company-supplied van with gas card
• A back office that takes care of filling your schedule, so you don’t have to
• An office team that answers all calls and helps you take care of the customers
• Flexibility with hours so you can take care of life’s important events
• Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan
• And so much more...

Your Responsibilities

• Completing Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects.
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
• Create Life-Long Customers – Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time.

How We’ll Measure Performance

• Customer Satisfaction (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You’ll need both a high response rate and high satisfaction rate.
• Revenue Target – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer.
• Effective Billing Rate – It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
• Recall Percentage – We guarantee all our work for one year. The work needs to be done correctly, the first time.

To Succeed in this Role

• Culture alignment
• Bought into the vision
• Mets our expectations
• You’ll need to self-manage as you’ll be alone often.
• You’ll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments.
• You’ll need to have the necessary tools, including the ability to use technology.
• You'll need to document the job while following our process, the Mr. Handyman Way.
• You’ll need to wear proper PPE as well as booties to protect our customer’s home.

Job Requirements

• Live within the area
• Have 8+ years’ experience as a paid handyman
• Own your own tools
• Complete a background and driving record check
• Able to lift 50 pounds independently
• Able to safely work at heights and work overheard for extended periods of time
• Professional appearance and maintenance of company-provided vehicle

As an Experienced Handyman

• Strong proficiency in at least three (3) of the following: Carpentry work, Bathroom improvements, Kitchen improvements, Painting, both inside and out, Drywall work, minor and major repairs, General plumbing and electrical, where allowed by law, Floor installation and refurbishing, Familiar with building codes

Pay And Benefits

• The pay range for this position is $50,000 to $79,000 annually and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall.
• Company provided vehicle (gas/insurance/maintenance)
• Company provided uniforms
• Competitive pay based on experience
• 401K with company match
• Supplemental insurances· Paid vacation and holidays
• Monday – Friday dayshift schedule (No Weekends)