Residential Property Manager
Eagle Realty Group · Cincinnati, OH · 1 mo ago
On-siteCustomer ServiceFull-time
Duties & Responsibilities
- Serve as the primary point of contact for residents, delivering concierge-level service with professionalism, discretion, and attention to detail.
- Maintain an impeccable standard of property presentation, from common areas to back-of-house operations.
- Anticipate and fulfill resident needs, handling special requests, coordinating services, and resolving concerns with urgency and grace.
- Oversee all aspects of day-to-day property operations, including maintenance, cleanliness, safety, and vendor coordination.
- Manage leasing activity as needed, including tours, application processing, and move-in/move-out coordination.
- Monitor and manage the property's operating budget, rent collections, and expense control to meet financial goals.
Qualification Criteria
- A High School Diploma or some college coursework, or equivalent combination of professional experience in property management, hospitality, or customer service.
- Typically having 5+ years of experience in luxury residential property management, hospitality, or a related field.
- Proven ability to cater to a high-end clientele with poise, diplomacy, and a solutions-driven mindset.
- Valid Driver's License with a safe driving record.
- Working knowledge of property management software (Yardi) and Microsoft Office.
Premier Benefits to Support You
- Medical, dental, vision, and life insurance.
- 401(k) savings plan with pension options.
- Paid time off increasing with tenure.
- Tuition reimbursement and individualized career development plans.
- Parental leave and maternity leave with a 4-week transition back to work.
- Access to on-site amenities like a fitness center, cafeteria and more.
- Extensive employee discount program.