Residential Program Manager - Brain Injury Services

Salary: $50,960-$55,120

Schedule: Monday through Friday 9am-5pm

About Us

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Responsibilities

• Manage administrative processes and requirements in consultation with the Administrative Director and assure high quality of supports within programs.
• Assist with the development, review, updates, revisions, and enforcement of policies and procedures for the program in accordance with funding and Advocates’ regulations.
• Supervise and evaluate assigned staff.
• Ensure that staff receives appropriate certifications and training to perform duties adequately.
• Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
• Participate in the admission process of residents and develop discharge plans, including intake, psychosocial assessments, and development of appropriate resident services.
• Coordinate service planning and other meetings with residents, guardians, and/or family members at least once annually according to program funding requirements.
• Assist individuals with obtaining all services and entitlements for which they qualify, including housing, inspections, and insurance benefits.
• Maintain sturdy communication and relationships with outside agencies.
• Conduct staff meetings.
• Interpret and monitor program budgets.

Requirements

• Bachelor’s Degree and two years of program experience, or a high school diploma/GED and three years of related experience.
• Background in administrative functions including supervision of staff, hiring, terminations, staff development, and evaluation.
• Ability to communicate effectively verbally and in writing and use good judgment.
• Basic computer knowledge.
• High energy level, superior interpersonal skills, and ability to function in a team atmosphere.
• Must hold a valid driver's license, have access to an operational and insured vehicle, and be willing to use it to transport clients.

Qualifications

Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Benefits

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.