Residential Program Coordinator / Lead DSP

About the Role

Coordinate services related to finances, activities, healthcare, nutrition, household management, and educational/vocational programs. Create and manage staff schedules to ensure adequate program coverage. Assist the supervisor in maintaining consistency in programming, individual supports, and team communication. Provide guidance, coaching, and support to staff and support team members. Perform direct support duties during assigned shifts, including personal cares, meal preparation, transportation, and other activities of daily living. Promote person-centered supports that foster independence, choice, dignity, and positive outcomes. Assist with household management and help maintain a clean, safe, and well-maintained home environment, including general housekeeping and upkeep tasks. Communicate program, household, medical, behavioral, and staffing needs to supervisors.

Qualifications

• High school diploma or GED
• Valid driver's license and proof of auto insurance
• Minimum of two years of experience working with individuals with disabilities and/or one year of lead staff experience, or a two-year degree in a related field
• Must be at least 18 years of age
• Basic computer skills for documentation and communication

Physical Requirements

• Ability to stand, walk, bend, squat, and provide direct support for extended periods
• Ability to safely transfer, reposition, and assist individuals in accordance with established safety guidelines
• Ability to lift, move, push, pull, and/or assist with lifting up to 50 pounds

Skills & Abilities

• Prior experience in residential services preferred
• Strong organizational, decision-making, communication, and time management skills
• Strong reading, writing, and verbal communication skills to document services, follow support plans, and collaborate with internal and external team members
• Demonstrated reliability, accountability, and professionalism
• Ability to work independently with minimal supervision while collaborating effectively as part of a team
• Ability to support individuals using a person-centered approach that promotes dignity, independence, and choice

Pay

Fixed starting rate: $20.50/hr

Schedule

Full-time shift. All persons in this position should be prepared to work some weekend shifts and holidays.

Benefits

• Medical, Vision, Dental Insurance (for FT employees)
• Supplemental Insurance, Life Insurance
• 401(k) with up to a 3% employer match
• Paid Time Off that increases with tenure, including PTO Donation options
• National Brand Discounts, Employee Referral Program
• Access to Tapcheck (get 50% of your pay before payday)
• Career growth opportunities, paid training, and mentorship
• Mileage Reimbursement for travel
• Paid Training and Orientation to ensure you're equipped to handle challenging behaviors