Residential Plumbing and Heating Technician

About the Role

At Wildcat Plumbing Services, technicians come first—always. We’re a growing home service company looking for an experienced Plumbing & Heating Technician who takes pride in their work, excels at troubleshooting, and wants to join a team that truly respects the trade. If you’re tired of being overworked, under-supported, or treated like just another number, this is your opportunity to join a company that invests in its technicians, provides the tools and support they need, and trusts them to do quality work.

Why Join Us

We’re a technician-first home service company built by people who understand the field. We believe in supporting our technicians, providing the right tools and resources, and giving them the opportunity to do quality work. We focus on workmanship, honest service, exceptional customer care, and building long-term careers—not revolving-door jobs. When our technicians win, the company wins.

Responsibilities

• Diagnose, service, troubleshoot, repair, maintain, and install residential plumbing and heating systems
• Service, troubleshoot, repair, and install boilers and residential heating systems
• Diagnose plumbing and heating problems and recommend the right solutions
• Install and replace water heaters, fixtures, valves, pumps, disposals, and other plumbing equipment
• Service and troubleshoot hydronic heating systems and related equipment
• Perform plumbing and heating inspections
• Complete system upgrades, replacements, and new installations to the highest industry standards
• Communicate clearly and professionally with homeowners and provide honest recommendations
• Work independently while maintaining exceptional craftsmanship and compliance with Massachusetts plumbing, heating, and safety codes
• Keep work areas, company vehicles, tools, and equipment clean and organized
• Use smartphones, tablets, and company software to document and manage jobs
• Collaborate with the team to complete jobs safely, efficiently, and on schedule
• Deliver outstanding customer service on every job

Requirements

• 3+ years of residential plumbing and heating experience
• Active Massachusetts Journeyman Plumber License required
• Strong experience servicing, diagnosing, repairing, and installing residential heating systems
• Proficiency in boiler service, troubleshooting, repair, and installation
• Strong plumbing diagnostic and repair skills
• Working knowledge of Massachusetts plumbing, heating, and safety codes
• High school diploma or equivalent
• Valid Massachusetts driver’s license with a clean driving record
• Professional communication and customer service skills
• Strong diagnostic and problem-solving abilities
• Reliable, hardworking, and able to work independently
• Pride in clean, professional, high-quality workmanship
• Comfortable using a smartphone/tablet and company software
• Positive attitude and ability to work effectively as part of a team

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Unlimited Paid Time Off

Pay

Up to $175,000/year earning potential through base salary and performance incentives. Competitive pay with opportunities to increase your income as you grow.

What We Offer

• Fully stocked company service vehicle
• Company fuel card
• Professional-grade power tools and quality equipment
• Company-provided uniforms
• Paid training and ongoing technical development
• Year-round technical training and support
• Advancement opportunities and long-term career growth
• Continued training to expand your plumbing and heating expertise
• Work on a wide variety of residential plumbing and heating systems
• Supportive leadership and a team that values your success