Residential Medication Specialist

About the role

Encompass Community Services is the largest provider of health and human services in Santa Cruz County. We have been delivering culturally appropriate and evidence-based safety net services to our community for nearly 50 years. As a health equity organization, Encompass is committed to providing everyone in the community with access to the high-quality health and human services they need and deserve to enjoy the benefit of a long and healthy life. We operate nearly 40 programs providing a wide range of services related to family and social well-being, behavioral health, housing and more.

Job Summary

We currently have a full-time (40 hours/week) opening for a Medical Medication Specialist at our Santa Cruz Residential Recovery (SCRR) site. Ideal hours are Tuesdays-Saturdays 2pm-10pm

Primary Responsibilities

• Supports nurse to ensure accurate implementation of prescribing provider orders and safe adherence to agency medication protocols.
• Provides coverage within scope of practice in absence of nurse around medication protocols, scheduling/follow up of medical appointments and supporting Nurse Practitioner.
• Leads weekly medication refill protocols, working alongside NOC staff and nurse.
• Leads onboarding and refreshment medication training sessions, working alongside nurse and other identified trainers.
• Participates in the monthly Medication CQIW and Medication Training workgroups.
• Supports onsite nurse in completing each month’s new MARs before the first of each month.
• Audit's medication binder weekly for staff performance.
• Provides one-on-one medication training to residential staff following medication errors. Notifies manager.
• Handles medication destruction protocols alongside nurse.
• Supports nurse with organization of medication cart and room.
• Supports nurse with organization of medication related documents in client’s charts.
• Adheres to required infection control and aseptic techniques.
• Adheres to and support of Encompass personnel, facility and expense policies.
• Can be depended upon to report consistently to work at scheduled time and is seldom absent from work. Notifies supervisor with appropriate notice when absent.
• Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.
• Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments.
• Other duties as assigned.

General Residential Work

• Supports oversight of program schedule, supports Residential Counselors direction in “running the floor” as needed.
• Support client treatment activities, group attendance, and linkage to needed community resources.
• Supports clients with activities that prepare them for successful discharge (e.g., establishing benefits, job and housing search, referrals to outpatient services, etc.).
• Maintains a valid California Driver’s License and insurable Driving Record.
• Effectively collaborates with team members, as well as community partners.
• Participates in medication passes and adheres to all medication policies and procedures.
• Safely provides transportation of clients in the community, following Encompass policies.

Compliance

• Complies with regulatory requirements, including HIPPA, Drug-Medi-CAL, Community Care Licensing and CARF.
• Reviews and Submits NOABD’s for Manager Review within 24 hours, as required by County Guidelines
• Reviews and Submits Sentinel Reports within 24 hours, as required by County Guidelines
• Responds to client grievances in a timely manner, in accordance with Encompass policy
• Maintains oversight of client charts and of Electronic Health Records, in compliance to HIPPA standards
• Communicates pending involuntary client discharges with Operations Manager, Clinical Manager, and Lead Clinician.
• Adheres to COVID and infection control policies and procedures

Wages & Benefits

We prioritize the well-being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full-time employees medical and dental insurance plan that ensures peace of mind for themselves and their families. We go beyond traditional care by also offering our employees acupuncture and chiropractic, embracing a holistic approach to health that aligns with our values of care and compassion.

Our team’s future matters just as much as the present. That’s why we offer a 403(b) retirement plan, providing a foundation for a secure retirement. We also recognize the need for work-life balance, so Encompass offers a competitive package of 11 vacation days, 15 additional paid holidays, and 12 sick days. These benefits are thoughtfully pro-rated for part-time positions, affirming our commitment to fairness and flexibility.