Residential Maintenance Manager

About the role

SFR3 is a boutique real estate investment fund acquiring $2B+ in affordable single-family homes by 2024. The Fund renovates distressed homes, using software-driven operations to run many tertiary markets concurrently. As a Property Engineer (PE), you’ll play a key role in ensuring tenant satisfaction by inspecting, repairing, and maintaining homes. You’ll proactively identify and address issues, setting the standard for our relationship with tenants through excellent service and communication.

Responsibilities

• Perform general maintenance and repairs, including carpentry, HVAC, plumbing, and electrical work.
• Travel from home to home within your metro daily.
• Conduct property inspections, secure homes, and complete vacancy/wellness checks.
• Handle minor pre-renovation repairs, utility inspections, and basic troubleshooting.
• Manage move-in/out meetings and property turnovers.
• Maintain and document property conditions using handheld technology (e.g., iPad, iPhone).

Key Qualities For Success

• Trustworthy: Be the friendly, reliable point of contact for residents, neighbors, and code enforcement. Provide transparency and dependability to create a positive, trust-based relationship with tenants.
• Ownership: Take full responsibility for work orders (WO), set realistic expectations, communicate timelines, and follow through to resolution.
• Clear Communication: Keep residents informed every step of the way, ensuring they know the next steps and expected completion dates.

Qualifications

• Multi-Trade Knowledge: Proficient in carpentry, plumbing, HVAC, electrical work, and property turns. Must be advanced in plumbing and HVAC (certifications highly preferred).
• Customer-Focused: Strong communication skills for positive resident and team interactions.
• Tools and Transportation: Must own tools and have a truck or van.
• Licensing & Location: Valid driver’s license required; reside within reasonable proximity.
• Problem-Solving Skills: Excellent troubleshooting and analytical abilities.
• Tech-Savvy: Comfortable using handheld devices for work orders and updates.
• Code Knowledge: Familiar with building codes, EPA, and OSHA regulations.
• Professionalism: Maintains a reliable, professional appearance.

Benefits

• Compensation: Industry-leading hourly rate.
• Bonus: Best-in-class quarterly performance-based bonus incentives.
• Guaranteed Hours: At least 40 hours of work guaranteed; we will make up any difference.
• Gas/Vehicle Reimbursement: 70 cents per mile for gas and vehicle expenses.
• Other Perks: PTO, fully covered health/dental, 401K, and more.
• Growth: Rapid career advancement opportunities with a clear promotion ladder based on performance milestones.
• Tool Reimbursement: Policy available for tool reimbursement.
• Streamlined Technology: Tech tools to simplify routing, assignment, and workflow management.