Residential Landscape Account Manager

About the role

Our client is seeking a highly coachable and motivated professional to build exceptional trust with high-end residential homeowners. In this role, you will be mentored by senior staff while overseeing a portfolio of luxury properties to ensure impeccable landscape presentation and long-term plant health. Based in Whitehouse Station, NJ, this premier landscape management organization is recognized for delivering an elite level of service and horticultural excellence to high-net-worth clientele. The company offers a stable, supportive environment for dedicated professionals who value aesthetic discipline and are looking to grow within a collaborative culture of mentorship.

Responsibilities

• Serve as the primary point of contact for a portfolio of approximately 100 to 150 properties, delivering high-touch interactions for 20 to 30 top-tier clients.
• Conduct regular site visits to assess overall landscape conditions, service quality, and seasonal needs.
• Identify potential issues and presentation gaps proactively, addressing them before the homeowner requests assistance.
• Coordinate seamlessly with field teams and external vendors to ensure all work meets uncompromising aesthetic standards.
• Drive property enhancement opportunities by making thoughtful horticultural recommendations that elevate the landscape.
• Lead quarterly reviews and seasonal planning conversations to secure account retention and grow long-term relationship value.

Requirements

• Possess a foundational background in residential landscape management or horticulture.
• Demonstrate working knowledge of plant identification, seasonal care requirements, and common landscape challenges.
• Exhibit a polished and personable presence capable of building rapid trust with luxury clientele.
• Showcase exceptional organizational discipline with the ability to manage multiple priorities and follow-up items simultaneously.
• Display excellent written and verbal communication skills across various channels, including email and in-person meetings.
• Hold a valid driver’s license with an acceptable driving record.

Compensation & Benefits

• Base Salary: $90,000 - $110,000.
• Performance Incentive: Target 15% of base salary, tied to portfolio retention and enhancement revenue.
• Health Benefits: Comprehensive health, dental, and vision coverage.
• Retirement: 401k with company match.
• Paid Time Off: Generous PTO package.
• Perks: Company vehicle provided.