Residential Housekeeper: Full Time Dayshift (7:00 AM- 3:30 PM)

Summary Of Responsibilities

The Residential Housekeeper provides a high standard of cleanliness in all areas of the facility to ensure a healthy and attractive environment for residents and staff.

• Cleaning residential living (apartments, villas, cottages and vistas)
• Personal Care
• Nursing Care
• Core/ Administration areas
• Public areas
• Common areas

Primary Duties

• Adheres to proper and regulatory procedures for cleaning and sanitizing the facility
• Maintains satisfactory standards in the safe and responsible use of chemicals and equipment
• Sorts, counts, stocks and distributes clean linen items as required
• Follow all prescribed cleaning procedures for various areas of the facility including routine inspections of area of leadership
• Moves and exchanges carts, takes down and re-hangs sheers and drapes
• Utilize Standard precautions for infection control
• Move and arrange furniture or equipment as needed to support cleaning and special events
• Demonstrates interest in learning additional aspects of the job
• Provide excellent customer service by responding to resident and team member requests with urgency, professionalism, and kindness
• Follows schedules and time frames for tasks to be completed
• Provides a positive role model especially during new employee training
• Provides encouragement and positive examples of life at The Highlands at Wyomissing
• Promote a safe environment by following safety protocols and reporting concerns
• Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards

Expected Schedule

This is a full-time position during 1st shift hours (7:00AM- 3:30 PM). This position requires a rotating weekend schedule with every other Saturday and Sunday as part of the routine schedule. Days of work depend on scheduled days. Weekend, on-call, holiday, and work during inclement weather may be required.

Required Skills

• Excellent communications and interpersonal skills
• A positive attitude and strong commitment to customer service
• Attention to detail and pride in maintaining a clean, organized environment
• Ability to work independently and as part of a team

Qualifications

• High School Diploma or GED
• 1-3 Years of experience working with Senior Adults (Preferred)
• 1-3 Years prior housekeeping experience (Preferred)
• Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)

Work Authorization/Security Clearances

• Medical Screening
• Criminal History Clearance
• FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
• Immigration and naturalization (I-9) Clearance

Physical Requirements And Physical Demands

• Hearing: Adequate to perform job duties in person and over the telephone.
• Speaking: Must be able to communicate clearly in person and over the telephone.
• Writing: Must be able to accurately document pertinent information either by writing or typing.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Continuously within shift (67-100%): Standing, Walking, Lifting 10 lbs. maximum and occasionally lifting and/or carrying objects
• Frequently within shift (34-66%): Climbing, Bending, Crouching, Squatting, Lifting 20 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 10 lbs.
• Occasionally within shift (1-33%): Crawling, Kneeling, Pulling with force, Reaching above head, Lift from floor level up, Lift from waist level up, Lift above shoulders/head, Lifting 50 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 25 lbs.