Residential Garage Door Technician

Reports to: General Manager • Job Type: Full-Time • Location: Austin, TX

About the role

In the role of Residential Garage Door Technician, you will install, maintain, and repair our full offering of residential products, including garage doors, entry doors, and more.

Responsibilities

• Install products per manufacturer specifications and ensure customer satisfaction with completed work.
• Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
• Basic diagnostic, troubleshooting, and repair of mechanical & electrical failures.
• Perform preventative maintenance on products.
• Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
• Maintain a safe, secure, and healthy work environment both at our warehouse and at job sites.

Requirements

• Must be at least 18 years of age.
• 3+ years of experience in garage door service/install or similar skilled trade.
• General knowledge of construction, hand tools, electrical, etc.
• Must possess a valid Driver’s License.
• Must have an accepted MVR to be added to our auto insurance policy.
• Must have dependable & reliable transportation to and from your base office location.

Skills

• Willingness to learn
• Excellent attention to detail
• Customer service-oriented mindset
• Adaptability to changing work environment
• Excellent analytical and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong communication and interpersonal skills

Benefits

• Competitive hourly pay
• Medical, dental, and vision insurance with multiple plan options
• Short- and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident care
• Hospital indemnity
• 401(k) with employer match
• Generous Paid Time Off (PTO)
• Paid holidays
• Team member recognition & reward programs
• Stipends for company uniforms and power tools & specialized equipment
• Annual PPE allowance
• Opportunities for advancement

Work Conditions

Non-climate-controlled environment – will be working in all weather conditions. Frequently walking, standing, bending, climbing ladders, using lift equipment, and lifting up to 50 lbs.