Residential Food Service Management M05

About the role

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Responsibilities

• Leadership: Use Aramark's coaching model to engage and develop team members to their fullest potential
• Leadership: Reward and recognize employees
• Leadership: Ensure individual and team performance meets objectives and client expectations
• Leadership: Plan and lead daily team briefings
• Leadership: Ensure safety and sanitation standards in all operations
• Client Relationship: Identify client needs and communicate operational progress
• Financial Performance: Ensure the completion and maintenance of P&L statements
• Financial Performance: Deliver client and company financial targets
• Financial Performance: Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
• Productivity: Bring value through efficient operations, appropriate cost controls, and profit management
• Productivity: Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Productivity: Ensure entire team is trained and able to implement
• Productivity: Supervise team regarding production, quality and control
• Compliance: Maintain a safe and healthy environment for clients, customers and employees
• Compliance: Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Additional Responsibilities: Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
• Additional Responsibilities: Plan, direct, and coordinate food service activities in order to deliver a finished product to the customer

Qualifications

• At least 1 year of experience
• At least 1 year of experience in a management role
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to provide a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time