Residential Counselor - West Chester, PA

About the Role

This role supports individuals receiving services by assisting with daily living activities and fostering recovery, wellness, and self-determination. Key responsibilities include implementing and documenting person-centered activities, promoting community integration, and encouraging independence. Additionally, the position contributes to maintaining a safe and welcoming service environment. All duties align with the agency’s mission, values, and goals.

Responsibilities

• Participate in the development and implementation of service/recovery plans reflecting the individual’s preferences, goals, lifestyles, and interests.
• Assess, teach, evaluate, and supervise individual’s skills in the areas of daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
• Complete written documentation daily that reflects the individual’s recovery and progress on their goals as well as staff interventions.
• Assist and oversee individuals with medication regimen including PRN medications.
• Consistently engage in productive/therapeutic activities.
• Encourage and support individuals in developing positive relationships with family and significant others.
• Assist individuals through modeling, verbal teaching, and/or direct assistance with maintaining cleanliness and orderliness of their individual rooms and their residence.
• Assist or prepare various foods for individual meals as required.
• Ensure that any/all dietary considerations are followed. Food shopping must be completed, and dietary preferences/concerns will need to be considered.
• Locate and access community medical resources for individual needs as applicable and as instructed.
• Take regular responsibility in shift activities, including site trash removal, changing linens, making beds, cleaning bathrooms, and cleaning common areas.
• Maintain cleanliness of work areas, including assisting with maintenance of the kitchen, common areas, linen closets, medication storage areas, and staff office.
• Use appropriate communication channels.
• Respond appropriately to safety/emergency situations.
• Drive agency vehicles safely to support individuals and/or the program.
• Provide consistent and positive feedback to participants regarding progress on their goals.
• Provide individuals with opportunities to make informed decisions and support them in their decisions.
• Actively uphold and advocate for individuals’ rights.
• Ensure individuals participate in appropriate daily activities that promote recovery.
• Monitor, assess, and report needs for additional or replacement clothing or personal items.
• Educate, discuss, and encourage residents to address their daily and long-term physical health.
• Assist individuals with smoking precautions to maintain safety.
• Encourage and assist individuals with personal hygiene activities.
• Review emergency procedures with individuals regularly.
• Support individuals in planning and participating in social and recreational activities.
• Assist individuals in accessing the community through agency or public transportation.
• Provide opportunities and support for individuals to access community resources.

Qualifications

• Required Education: High School Diploma or GED
• Preferred Education: Bachelor's Degree in Human Services or related field
• Work Experience (preferred): 1 to 2 years in Human Services or relevant life experience
• Certifications/Licenses: Valid Driver’s License; CPRP/RPRP Certification and Certified Peer Specialist preferred

Skills

• Knowledge of Microsoft Office products
• Strong collaborating skills and ability to work independently and as part of a team
• Comfortable in a fast-paced environment with frequent deadlines
• Excellent communication and interpersonal skills
• Ability to multitask and be flexible with workload and assignments
• Knowledge of basic principles and methods of rehabilitation
• Ability to work empathetically with people with disabilities
• Ability to prepare meals and perform general housekeeping and maintenance duties
• Ability to make sound judgments regarding the health/welfare of participants

Physical Requirements

The role involves physical tasks such as standing, walking, lifting (up to 50 pounds), carrying, pushing, pulling, climbing, stooping, kneeling, crouching, crawling, reaching, and grasping. It also requires eye, hand, foot coordination, motor coordination skills, color determination, near acuity, and depth perception.

Benefits

• Robust Health and Welfare Benefits
• Paid Time Off
• Holiday Pay
• 403B with Employer Match
• Employee Referral Programs
• Tuition Reimbursement

Pay

$16.35 - $17.85

Schedule

Various shifts available, including:

• Rosedale: 2nd shift Fri-Mon, 4p-12a; PRN - Per Diem (As Needed)
• Reservoir: 1st shift Tues-Sat, 7a-3p; 2nd shift Fri-Mon, 3p-11p; PRN - Per Diem (As Needed)
• S. Concord: PRN - Per Diem (As Needed)
• Market St: PRN - Per Diem (As Needed)