Residential Concierge Security- FT Swing Shift -$20.10Hr (River West)

MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. Our mission is to deliver high-quality, client-focused service while building lasting partnerships. We invest in our employees through training, ongoing support, and a strong company culture.

About the role

We are seeking a professional and reliable Concierge Security Officer to maintain a safe and welcoming environment at a residential property. The ideal candidate has strong customer service skills, a calm and courteous demeanor, and previous experience in a concierge or front-desk role.

Responsibilities

• Greet and assist residents, guests, and visitors in a friendly and professional manner
• Enforce access control procedures and monitor visitor management systems
• Observe, report, and document incidents, safety hazards, or suspicious activity
• Conduct routine patrols of the property to ensure a secure and orderly environment
• Maintain situational awareness and respond promptly to emergencies or concerns
• Adhere to all company policies, post orders, and client procedures
• Communicate effectively with property management, clients, team members, and contractors
• Responsibly use company and client-provided equipment for security and monitoring tasks
• Perform additional duties as required by site management or MFort supervisors

Requirements

• Must be at least 18 years of age
• High school diploma or GED required
• Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
• Minimum 2 years of residential concierge or front desk security experience
• Strong customer service and communication skills
• Ability to multitask and remain composed under pressure
• Capable of standing and walking for extended periods
• Able to work independently with minimal supervision
• Must pass a drug screening and background check

Schedule

• Fri and Sat: 3:00 PM - 11:00 PM
• Sun and Mon: 11:00 PM - 7:00 AM
• Optional: Pick up an extra 3rd shift (11 PM - 7 AM) on Tuesdays for 40 hours

Pay

$20.40 per hour