Residential Concierge -2nd Shift- FT $20.30HR (Evanston)

Position Summary

We are seeking a professional and reliable Second Shift Concierge Security Officer to join our team. This position is responsible for maintaining a safe and welcoming environment at a residential property. The ideal candidate has strong customer service skills, a calm and courteous demeanor, and previous experience in a concierge or front-desk role.

Key Responsibilities

• Greet and assist residents, guests, and visitors in a friendly and professional manner
• Enforce access control procedures and monitor visitor management systems
• Observe, report, and document incidents, safety hazards, or suspicious activity
• Carry out routine patrols of the property to ensure a secure and orderly environment
• Monitor situational awareness and respond promptly to emergencies or concerns
• Adhere to all company policies, post orders, and client procedures
• Communicate effectively with property management, clients, team members, and contractors
• Responsibly use company and client-provided equipment for security and monitoring tasks
• Perform additional duties as required by site management or MFort supervisors

Qualifications

• Must be at least 18 years of age
• High school diploma or GED required
• Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
• Minimum 2 years of residential concierge or front desk security experience
• Strong customer service and communication skills
• Able to multitask and remain composed under pressure
• Capable of standing and walking for extended periods
• Able to work independently
• Must pass a drug screening and background check

Schedule & Compensation

• Shift: Wednesday-Sunday, 4:00PM-12:00AM
• Pay Rate: $20.30HR